Shriners Children's is the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center. We have an opportunity for a Medical Staff Services Coordinator in our Medical Staff Office. Reporting to the Chief of Staff, the successful candidate will act as a liaison between the SHC Credentialing Verification Office (CVO) and the SCSC Medical Staff Office, supporting the credentialing and privileging application process.
This position is full time, non-exempt and benefits eligible. The pay range for this position is $30.64 - $43.26/hour. Compensation is determined based on years of experience and departmental equity.
Typical schedule: M-F 8am - 5pm
This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned. Key responsibilities include
- Coordinates requests for credentialing and privileges to CVO, including but not limited to: appointments, re-appointments, status changes. LOA and other updates.
- Coordinates the credential file from the CVO through the MEC and BOG approval process per Medical Staff Bylaws, including attending meetings of Medical Committee of Board of Governors.
- Coordinates and collaborates with residency program directors, medical schools and others, to facilitate Fellow/Resident/Student/Observer rotations.
- Processes residents and clinical fellows and performs review and analysis, identification and follow up of any missing items; prepares files for review and recommendation by the Medical Staff.
- Responsible for the input of the fellow and resident information into the credentialing database – MD-Staff, unless otherwise assigned.
- Coordinates the fellow/resident/student/observer paperwork with the affiliated facilities to ensure completion of all required documents in advance of rotation start date.
- Coordinates performance review of Residents per the Medical Staff Bylaws.
- Coordinates the annual resident and fellow report for Corporate Medical Affairs.
- Responsible for the collection of the appropriate facility-specific forms required for onboarding.
- Responsible for working with the Medical Staff on the development and delineation of clinical privilege and approval/maintenance of the privilege forms every 5 years, per the Medical Staff Bylaws.
- Responsible for the License Procurement Renewals (in coordination with the Telehealth License Coordinator), telehealth license request forms, CME requirements/tracking and monitoring of expirations.
- Performs ad hoc job-related duties as assigned.
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Provides administrative support to Medical Staff and Advanced Practice Professionals, as required.
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Schedules, coordinates, prepares agenda, and takes minutes, for Medical Staff committees as outlined in the Medical Staff Bylaws.
- Prepares BOG summary reports of credentialing/privileging recommendations and ensures flow of information and action items for Medical Staff committees outlined in the Medical Staff Bylaws and communicates credentialing decisions to the CVO.
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Works with COS on call schedules, timekeeping, contracts, budgets, expenses, and communicates to on and off site providers
- Knowledge of Medical Staff Affairs operational process, related accreditation and certification requirements and federal and state regulations preferred.
- Must have the ability to multitask, communicate effectively, both orally and in writing, use independent judgement and be highly organized and detail oriented.
- Excellent computer skills required.
- Previous Joint Commission survey preparation and interview experience a plus.
Education
High School diploma or GED Required, Associates degree preferred, or combination of education and management experience deemed equivalent.
Certification/Licensure
Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM) preferred
Skills
- Three years in Medical Staff services and/or five years in hospital experience preferred
- Knowledge of related accreditation and certification requirements preferred.
- Knowledge of federal and state regulations preferred.
- Working knowledge of clinical and/or hospital operations and procedures preferred.
- Working knowledge of Medical Staff policies, regulations, and bylaws and the legal environment within which they operate preferred.
- Ability to communicate effectively, both orally and in writing with all levels of the organization required.
- Ability to use independent judgment and to manage and impart confidential information required.
- Excellent interpersonal skills required.
- Excellent verbal/written skills, including accurate and concise minute and report presentation skills required.
- Individual who is highly organized, detail oriented and able to handle a multitude of tasks preferred.
- Experience with one or more Joint Commission surveys, including the preparation of Medical Staff for interview and attendance/participation in previous survey is a requirement a plus.
- Computer skills-Microsoft Office™ required.
- Medical Terminology knowledge preferred.