Healthcare Without Rival
Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care – in-person and in the digital environment. It operates more than 800 onsite and near site wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, near site, mobile, and event solutions.
Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations.
Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for aHealth Strategy Associate to join our team Remotely.
About the role: This position is an integral part of Premise’s Enterprise Strategy and Innovation team and supports our population health products (Population Health Insights, Care Management, Care Navigation, Care Consult, and Care Excellence). The Health Strategy Associate (HSA) executes product strategy, supports operations, and identifies valuable performance insights to continuously develop and enhance overall healthcare delivery at Premise Health.
HSAs support population health product execution and overall client delivery/strategy through close partnership with corporate and clinical team members through implementation, analysis, reporting, and ongoing oversight. An HSA is the liaison and strategic partner to maximize the value of our population health products and to identify opportunities to support client operations. The role is a perfect fit for someone who excels at building relationships, is highly analytical, and is excited about being part of a close-knit team that is redefining the way primary care is delivered. Successful candidates will have a passion for healthcare, data, and client success.
Essential Functions:
- Leverage data, available analytical tools (claims platform, Epic, etc.), and other inputs to empower Operations to understand and act on key population insights to reduce total cost of care
- Support the execution of Population Health Insights, Care Management, Care Navigation, Care Consult, and Care Excellence for a client book of business
- Create and implement data-driven short-term and long-term client strategy in collaboration with internal operations, clinical teams, and clients
- Collaborate with cross-functional teams to support operations with all client requests and interactions
- Support product implementation efforts in partnership with operations and medical operations, including conducting site staff training and client onboarding
- Develop a thorough understanding of each client, including all population nuances, and provide recommendations to tailor strategy and optimize product delivery
- Establish and deepen relationships with assigned internal stakeholders at each client by understanding their business needs, priorities, and all aspects of site functions
- Collaborate with operations to evaluate client adoption trends and identify opportunities for deeper engagement, higher utilization, and potential product upsells to drive greater value for the client and at Premise Health
- Facilitate creation, review, and delivery of client-facing reporting on a quarterly and annual basis, including data-driven ROI/Annual Report
- Support data analysts with understanding and troubleshooting disconnects between data sources and applications
- Partner with data analysts to synthesize findings from analytics and reporting, and derive strategic insights to inform detailed action plans
- Use available data and analytical tools to monitor product performance as outlined by operations and medical operations, and identify ways to drive successful outcomes, including effectively escalating issues
- Develop a thorough understanding of Premise’s operational model, Enterprise Strategy and Innovation (ESI) team goals, total cost of care, and other value-based care concepts
- Collaborate with ESI team leadership and cross-functional teams to evaluate clinical and operational workflows and recommend strategic changes based on outcomes, experience, and analytics
- May require other duties as assigned
Job Requirements:
- BA/BS required (MBA/Master’s Degree considered a plus)
- 1-3 years of experience in strategic and consultative relationships and/or analytical roles
- Experience developing and presenting analyses and recommendations to stakeholders
- Experience establishing and maintaining relationships with individuals at all levels of an organization
- Experience in a healthcare company and/or management / strategy consulting firm strongly preferred
Preferred Experience:
- Intrapreneurial spirit (entrepreneurial spirit with ability to thrive in a large organization)
- Excellent problem-solving skills, demonstrated analytical abilities, and the ability to work both independently and within teams
- Superior verbal and written communication skills, with excellent presentation skills, confident in all settings with individuals at all levels of the organization.
- Ability to choose the right communication channel depending on the problem to be solved
- Comfort with learning new analytical tools
- Ability to create structure in ambiguous situations and design effective processes
- Advanced level skill in Microsoft Office Suite
- Familiarity with data visualization tools (e.g., Power BI, Qlik) considered a plus
Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you.
Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
For individuals living in California, Colorado, Washington; as well as, for individuals living in or reporting to New York State only, Premise Health is required to include an estimate of the salary and benefits for this role. While a number of factors influence salary, our estimated California, Colorado, Washington, and New York compensation is $63,000 - $73,600. Please note, this is a general guideline and your experience qualifications, geographic location, and other factors will be taken into consideration. For more information regarding the benefits we offer, please visit our career site, jobs.premisehealth.com/benefits.
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