Responsible for receipt and documentation of safety information for Marketed and Investigational Products. Interacts with health professionals and consumers to obtain and follow-up reports of possible adverse events with Company products. Provides product information to health care professionals, and consumers. Codes and enters information into the global safety database. Verifies the accuracy, completeness and validity of information for each adverse event report for which he/she is responsible. Assures consistency of case records and documentation.
Accurate and timely data entry of both domestic and foreign adverse event information into the PSSS (Product Safety Surveillance System) consistent with the ARISg coding manual, SOPs/WIDs, process flows and established time frames within the ARISg workflow. Full understanding of the products’ Company Core Data sheet, PI, and/or IB for accurate labeling and listedness. Perform appropriate and timely follow-up per department guidelines, including accurate and thorough communication documentation within the case. Maintain proficiency in the utilization of the PSSS, including MedDRA coding. 65%
Ensure accurate and timely submissions to regulators, co-marketing partners and affiliates within company and regulatory timeframes. Utilize ARISg for reporting and confirmation of successful distribution and acknowledgement. 15%
Maintain sufficient knowledge of all Company products to ensure professional and knowledgeable discussions with consumers and healthcare providers and dissemination of accurate product information in response to queries. Provide high level customer service to consumers, health care professionals and internal customers. 10%
Complete all required training within the timelines provided so as to ensure knowledge of all relevant corporate and departmental SOP’s, SWP’s and WID’s. 10%
Gather sufficient information to assess the medical significance of an adverse event report, while at the same time assuring the information provided adequately addresses the concerns of the health care provider and/or consumer.
Education & Skills Requirement
Healthcare professional either PharmD or MD REQUIRED
US license not required.
Minimum of bachelor’s degree in healthcare field.
Minimum 5 years in industry application of clinical medicine/pharmacy within pharmaceutical drug safety
Experience in verbally interviewing and/or providing medical information to health care professionals and consumers
Application of clinical medicine to patient care
Proficient with Medical terminology and standards of patient care
Computer proficiency
Job Type: Contract
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
License/Certification:
- Certified Safety Professional (Preferred)
- OSHA 30 (Preferred)
Work Location: Remote
