What This Role Is
You’ll work with clients using health and wellness programs, acting as their go-to throughout the experience and playing a key role in how they stay engaged, supported, and on track.
This isn’t a script-based role. It’s about being responsive, helpful, and keeping things moving so clients don’t fall off track.
What You’ll Be Doing
- Be the go-to contact for clients throughout their experience
- Answer questions and help resolve issues quickly and clearly
- Guide clients on how to use programs and available resources
- Check in to keep clients engaged and on track
- Track progress and keep client records organized
- Partner with internal teams to improve the overall experience
What’s Provided
- Remote work setup with company-provided equipment
- Monthly stipends for home office and wellness support
- Free products and credits with health & wellness partners
- Discounts across partner brands and services
- Structured onboarding and ongoing support
- Growth path into senior client experience or account roles
Compensation
- Base salary with performance-based increases
- Bonus opportunities tied to client engagement and retention
- Long-term growth into higher-level client or account positions
What Tends To Work Well Here
- Strong communicator, you keep things simple and clear
- Naturally helpful and responsive
- Organized and comfortable managing multiple clients
- Interest in health, wellness, or lifestyle products is a plus
- Comfortable working independently in a remote environment
Why People Like This Role
- You’re working with clients who already opted in
- It’s people-focused
- Real perks you’ll actually use, not filler benefits
- Remote, but still interactive and engaging day-to-day
Pay: $30.00 - $38.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Work Location: Remote
