We're on a mission to change the way we care for our aging parents. Join Hera as a care manager for older adults to redefine a universal human problem.
Hera provides a dedicated care manager in the community, covered by Medicare, to be the trusted guide to age at home. We help the family just be family again.
We are seeking a Care Coordinator who thrives at the intersection of empathy and execution. You’ll quarterback patient cases managing referrals, benefits, and logistics while also supporting families through some of the most sensitive transitions in care. This role requires equal parts compassion, operational excellence, and relentless follow-through.
The Role
- Partner closely with Hera’s Care Managers to execute personalized care plans for older adults and their families.
- Manage a caseload of patients, coordinating across physicians, home health, and community services.
- Support referrals for specialists, DME (e.g., oxygen, walkers, hospital beds), and medication packaging (blister packs).
- Help families navigate advance care planning, Medicare/Medicaid benefits, and transitions between home, rehab, and facilities.
- Build and maintain structured trackers and workflows to ensure no detail is missed.
You’d Be a Great Fit If You:
- Bring 2+ years of direct experience in care coordination in geriatrics, palliative care, or hospice services.
- Consider yourself a creative problem-solver who welcomes variety and challenge day-to-day.
- Are operationally-minded: you anticipate needs, bring order to complexity, and close every loop.
- Are tech-savvy and thrive in a fast-paced, early-stage startup where workflows evolve.
Job Types: Full-time, Part-time, Contract
Pay: $25.00 - $40.00 per hour
Application Question(s):
- Are you comfortable working in a fast-paced, early-stage environment where systems are still evolving?
- If you were managing 30 families and needed to make sure nothing fell through the cracks, what systems or workflows would you set up?
- What about Hera’s mission resonates most with you personally or professionally?
Work Location: Remote
