Job Title: Director, Clinical Quality & Safety
Location: Bay Area or Austin, TX preferred; Seattle, Denver, Chicago, Boston, New York City, or Atlanta considered - Remote
About the Company
Wheel is evolving the traditional care ecosystem by equipping the nation's most innovative companies with a premier platform to deliver high-quality virtual care at scale. We offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment. Wheel solutions include configurable virtual care programs, an intuitive consumer interface, and access to a nationwide network of board-certified clinicians. Discover how Wheel is transforming the future of healthcare by visiting www.wheel.com.
About the Role
The Director, Clinical Quality and Safety will be responsible for designing and implementing quality and safety initiatives for Wheel’s telemedicine programs supporting chronic condition management and urgent care. You'll ensure high clinical standards and enhance patient safety by identifying areas for improvement and spearheading quality improvement and quality assurance programs. Success in this role will require an experienced clinical quality leader who is astute at implementing quality programs and tracking patient outcomes in longitudinal care programs, while understanding the broader clinical contexts and the unique considerations of a telemedicine environment. It will also require flexibility and the ability to thrive in a fast-moving environment.
What You'll Do
Who You Are
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Masters degree in healthcare related field required.
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Minimum 5 years of experience in healthcare quality management, telehealth experience preferred.
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Minimum 5 years of experience as a clinician directly caring for patients preferred.
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Demonstrated experience in developing Clinical Quality processes, metrics, and guidelines.
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Experience in clinical quality improvement methodologies.
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Experience managing projects from inception to completion.
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Strong interpersonal skills and the ability to effectively communicate across the
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organization.
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Expert in quality management tools.
Salary and Perks
Pay Range: $133,000 - 189,000 base compensation plus a leadership bonus.
Final offer amounts are determined by multiple factors including, but not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
Wheel is unable to consider sponsoring a new qualified applicant for employment authorization for this position. The role will remain open until (February 15, 2025). Any eligible candidate that meets the essential criteria of the role may apply via the job posting or through Wheel’s career page up until the designated application deadline.
As an employee of Wheel, you’ll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being, including:
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Medical, Dental and Vision
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Ancillary: Life, Short and Long Term Disability (no cost).
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Highlighted Perks
Wheel is committed to equal employment opportunities for all team members. Every decision we make regarding employment is solely based on merit, competence, and performance. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We realize the full promise of diversity and want you to bring your whole self to work every single day.
Research shows that underrepresented groups typically apply only if they meet 100% of the criteria listed. At Wheel, we are dedicated to fair play and encourage women, people of color, and LGBTQ+ job seekers to apply for positions even if they don’t check every box for the role.
