Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.
Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.
Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded.
We have raised over $380M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital. Now surpassing a $4B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.
Flock Safety is looking for a motivated, detail-oriented, and high energy individual to join our Deployment Strategy team as a Deployment Specialist. The Deployment Specialist will own the design and development of successful plans for installation. This individual will work closely with the Sales team and customers to ensure the plan meets the customer's goals & local regulations while ensuring that the individual products will be successful when deployed.
How you’ll make an impact:
Work with Sales teams to understand each customer’s goals with Flock Safety’s solutions
Develop high quality deployment plans that meet product guidelines & best practices and lead to customer satisfaction
Using knowledge of Flock Safety technology, identify outlier situations where an in-person assessment is warranted to ensure a smooth installation
Be the final approver of all deployment plans, willing to professionally rebut Sales & customer feedback with details as to why and provide a solution to ensure successful installs
Meet or exceed deadlines to deliver final plans to the installation team
Review products post-install to ensure the outcome meets the plan
Work with Product & Engineering teams to improve internal tooling necessary to build quality and efficient deployment plans
Identify creative and/or new solutions to problems faced with potential installs to meet customer needs
Can work autonomously in pursuit of overall team goals, their own individual responsibilities as well as assisting team members with their work
Maintain a team mentality in a remote environment
Self motivated and accountable individuals who are dedicated to finding the best solution to a problem
Build and maintain strong relationships with cross-functional partners to drive results
Possess strong, clear communication skills, both verbal and written, communicating with internal partners as well as customers
Strong interest in technology and willing to learn the ins and outs of how the product(s) works. Someone who is not afraid to learn and explore new systems and technologies.
Lightning fast responsiveness and ownership of their work assignments.
Maintain a positive attitude and willingness to adapt to continuously changing factors. Willing to expand their horizons and seek out problems and solutions proactively.
Flexible hours to meet tight deadlines as needed
Ability to manage multiple projects at once, pivot on short notice to something more urgent, while maintaining communications, both internal and external.
Someone who will not shy away from difficult tasks so that they may learn and improve, rather than staying within their comfort zone and working with familiar projects and/or tasks.
Bachelor's degree preferred, but not required
Previous experience in Law Enforcement and a user of Flock is a plus
Familiarity with SalesForce, Slack, G-Suite, Apple computers is a plus
Preferred timezone of MST and/or PST
Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.
We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Deployment Specialist at Flock Safety.
The First 30 Days
Meet with the assigned training coordinator who will conduct training as well as delegate time out to all other DS team members to train with new hire
Attend customer meetings when possible, review confluence Workvivo and other training materials, review DPs under supervision and attend other Flock trainings
Become familiar with deployment plans specifically in the assigned pipeline (LE, CS or commercial), including joining customer meetings.
The First 60 Days
Completing deployment reviews independently and tagging another DS specialist for quality control
Manage complex projects/situations (escalating exceptions), and work closely with a Field Ops agent to provide quality control
Completing an average of 50 cameras reviewed per week
Own relocation request reviews for assigned states
90 Days & Beyond
We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way.
Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are.
The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field.
The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners.
The Executive Review: A chance to meet an executive and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more.
Salary & Equity: In this role, you’ll receive a starting salary of $68,000-$80,000 as well as stock options
Flexible PTO: We seriously mean it, plus 11 company holidays.
Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.
Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.
Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. In 2024, Flock will provide a $ 50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.
Mental Health: All employees receive an annual subscription to Headspace.
Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.
ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.
WFH Stipend: $150 per month to cover the costs of working from home.
Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.
Home Office Stipend: A one-time $750 to help you create your dream office.
Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies.
Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.
If you need assistance or an accommodation due to a disability, please email us at careers@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.
Compensation Range: $68K - $80K
