About Orso Health
Orso Health is a leading multi-site clinical research organization operating across California and Arizona. We conduct pharmaceutical-sponsored trials across therapeutic areas including allergy, asthma, and beyond — with a culture built on precision, collaboration, and patient-centered care. Our Source Team is a key part of what keeps our enterprise running smoothly and compliantly at scale.
The Role
As Source Coordinator, you’ll sit at the intersection of clinical operations, technology, and compliance. Working closely with the Source Manager and cross-functional teams, you’ll own the development, quality, and lifecycle of source documentation across all our studies and sites — with CRIO as your primary platform. This is not a passive role: you’ll be a subject matter expert, a problem-solver, and a go-to resource for study teams across the enterprise.
Work arrangement: Remote flexibility available in accordance with company policy..
What You’ll Do
Source Development & Documentation
- Collaborate with the Source Manager and Source Team to develop, maintain, and standardize source templates across the enterprise
- Lead source document development initiatives within CRIO, ensuring all templates meet regulatory, protocol, and site-specific requirements
- Review and quality-check source documents for accuracy, completeness, and compliance before deployment
- Own version control of source documents and maintain an organized, enterprise-wide source document library
- Support rollout of new and amended templates to study teams, providing hands-on guidance and training
CRIO Platform Operations
- Serve as a CRIO subject matter expert, supporting the source team with build, configuration, and troubleshooting
- Work closely with the Source Manager to optimize CRIO workflows and maintain alignment with enterprise standards
- Ensure source documents are properly built and activated within CRIO ahead of each study startup
- Proactively identify opportunities to streamline source development processes and recommend platform improvements
Cross-Functional Collaboration & Enterprise Support
- Partner with CRCs, PIs, and operations leadership to understand site-level needs and translate them into scalable, standardized solutions
- Contribute to enterprise-wide source standardization efforts, including SOP development and best practice documentation
- Help the Source Manager prioritize and manage the source development queue across concurrent studies and sites
- Communicate proactively with internal stakeholders on source document timelines, updates, and outstanding items
What Success Looks Like
In your first 30 days: You have a solid grasp of our CRIO environment and existing source library, you’ve shadowed the Source Team, and you’re independently contributing to at least one active source build.
By 6 months: You’re the point person for CRIO source operations, your templates are being deployed cleanly with minimal revision cycles, and study teams are coming to you first with source questions.
At 1 year: You’ve meaningfully improved source standardization across the enterprise, contributed to SOP development, and have a reputation as one of the most reliable members of the operations team.
What We’re Looking For
Required
- 2–4 years of experience in clinical research, with direct exposure to source document development or management
- Hands-on experience with CRIO or a comparable EDC/source platform
- Strong working knowledge of GCP, ICH guidelines, and regulatory requirements related to source documentation
- Exceptional attention to detail and organizational skills — you catch what others miss
- Ability to manage multiple priorities across studies and sites in a fast-paced environment
- Clear, professional written and verbal communication skills
Preferred (but not required)
- Experience in a multi-site or enterprise-level clinical research organization
- Familiarity with study startup processes and regulatory documentation
- Associate’s or Bachelor’s degree in health sciences, life sciences, or a related field
- ACRP or SOCRA certification (CCRC, CCRP) is a plus
Why Orso Health
- Collaborative, enterprise-level research environment where your work has direct impact on study outcomes
- Remote flexibility with a supportive team structure
- 401(k) with employer matching
- Comprehensive health, dental, and vision insurance
- Paid time off, sick time, holiday pay, and floating holidays
- Continuing education and professional development opportunities
- A culture that values precision, growth, and genuine collaboration
Pay: $28.00 - $36.00 per hour
Work Location: Remote
