Dore Urgent Mental Health Care Clinic Manager, SF

Progress Foundation • Full-time • San Francisco, CA, US • 32m ago

This position is provided with clinical supervision with a board registered supervisor.

Progress Foundation provides a continuum of behavioral healthcare to Bay Area communities, including San Francisco, San Rafael, Santa Rosa, and Napa.

Our programs serve as alternatives to being stabilized in a hospital or institution, and offer opportunity for rehabilitation in voluntary, homey environments. Programs range from an Urgent Care Clinic, to short-term residential Crisis Services, to long-term residential Transitional Services, to Supported and Independent Living. Our programs are meant to keep people with serious mental illness in their communities, surrounded by their support networks and loved ones.

Folks who believe people with serious mental illness deserve voluntary opportunities for rehabilitation are encouraged to apply. Folks with experience – rather than a degree – are also encouraged to apply. While people pursuing licensure as clinicians do work at Progress Foundation, we welcome those from a wide variety of backgrounds and not just psychology, psychiatry, or other medical-model mental health treatment fields.

Those with backgrounds in Social Work, Disability Justice, Advocacy, or Activism, and Harm Reduction are also welcomed.

Progress Foundation strongly values community-based care, client-centered services, and diverse teams with wide-ranging points of view. Strategic community leaders who will advocate for clients and social rehabilitation as an alternative to hospitalization or institutionalization are highly sought after.

TITLE: Dore Urgent Care Clinic (DUCC)

Clinic Manager

ACCOUNTABILITY: Program Director

RESPONSIBILITIES:

Under the direction of the DUCC Program Director, the Clinic Manager is a clinical and administrative team leader alongside a second Clinic Manager position. This position entails supervision and leadership, compliance and community liaising.

· Clinic Manager will manage and directly supervise the workflow of DUCC.

· Responsible for providing Supervision to the Clinical Counselors (A/LMSW and A/LMFT).

· Oversees the day-to-day functions of the clinic and is responsible for ensuring that staff works as a connected and cohesive unit to effectively respond to the needs of a diverse client population in psychological stress.

· Maintains effective relationships with clients and the community.

· Liaise with leadership of the Crisis Residential Treatment Programs, referred to as Acute Diversion Units (ADUs) to ensure client are appropriately linked to services.

· Coordinate with external collaterals and referents such as CBHS, SCRT and PES.

· Manage designated administrative clinic operations including data collection and documentation.

· Identify, measure and report trends, including changes in referral patterns, atypical client clinical presentations, and shifts in treatment outcomes.

· Respond to program events, both routine and emergent, in a professional thorough and timely manner, remaining in compliance with agency policy and regulatory requirements.

· With the Program Director and other Clinic Manager, development of staff work schedules, including arrangements for vacations, holidays, illnesses and required per diem coverage.

· Work within the Progress Foundation agency leadership team to identify and develop policies or resources to promote the mission of the agency and the goals of the program.

· Ensure a clinical practice within DUCC that is congruent with Social Rehabilitation values.

· Monitor charts and client records to provide confidentiality, security and compliance with Progress Foundation standards, SF CBHS policies and procedures, and HIPAA.

Minimum Qualifications

· LHPA: Waivered Psychologist, A/LCSW, A/LMFT, A/LPCC, or license eligible [able to register with the BSS 1 month from date of hire]. This position is eligible to receive BBS supervision hours by a Qualified Supervisor employed by Progress Foundation.

· Minimum 2 year experience in a mental health setting.

· Minimum 1 year supervisory experience.

· Must be able to communicate effectively with medical and mental health staff and clients.

· Must demonstrate good clinical judgment and attention to detail.

Job Type: Full-time

Pay: $95,000.00 per year

Benefits: