Entity:

Technology

Job Family Group:

IT&S Group

Job Description:

HomeentityM&C Digital Americas

Does the person manage a team? No

Work location Westlake, Ohio 100% onsite 5 days per week (Not Hybrid)

Let me tell you about the role

As a Quality Assurance (QA) Analyst at bp, you will partner with Technology and Business interested parties to define requirements and develop comprehensive testing strategies for Retail, Cstore, Fueling and Restaurant Point-of-Sale (POS) solutions. You will play a critical role in ensuring systems are robust, efficient, secure, and production-ready.

This role focuses on validating software quality, identifying defects, and ensuring all solutions meet business expectations and compliance standards prior to deployment.

What you will deliver

Collaborate with QA, engineering, and business teams to test enhancements and changes to POS systems

Develop, implement, and maintain test plans, test cases, and test scripts across all phases of the software development lifecycle

Perform functional, integration, regression, and system testing for POS solutions and transaction workflows

Review QA releases prior to production deployment to ensure accuracy, stability, and compliance

Validate business and functional requirements to ensure they are testable and met through testing activities

Facilitate team member approvals by validating test results and securing sign-off before production releases

Identify, document, track, and resolve defects in collaboration with internal teams and external vendors

Plan and implement vendor and host testing, including integration and certification testing

Maintain detailed testing documentation, reporting, and evidence to support audits and compliance requirements

Manage test card inventory, including provisioning, tracking, reconciliation, and compliance consistency

Analyze data and test results to provide insights, recommendations, and improvements

Support deployment processes and contribute to improving release velocity

Provide training, documentation, and subject matter expertise to end users and collaborators

Identify and mitigate project risks through proactive analysis and collaboration

Ensure alignment to security, privacy, and compliance policies, including PCI and PII requirements

Maintain the confidentiality, integrity, and availability of systems and data

What you will need to be successful (experience and qualifications)

Essential

Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)

3+ years of experience in QA or software testing, including hands-on execution of test cases

Experience creating and executing test plans, test cases, and test scripts

Solid understanding of software testing fundamentals and QA processes

Ability to validate requirements and ensure alignment with business expectations

Experience using Microsoft Office tools (Excel, Word, Visio)

Strong analytical, troubleshooting, and organizational skills

Effective communication skills and ability to work with both technical and non-technical teams

Ability to manage multiple priorities in a fast-paced environment

Attention to detail and commitment to quality

Problem-solving and critical thinking

Strong collaboration and teamwork

Continuous learning mindset

Desired

Experience with Retail, Cstore, Fueling and Restaurant POS systems and environments (e.g., NCR StorePoint/Retalix, NCR Aloha, Verifone Commander/C18)

Knowledge of payment processing technologies (credit cards, gift cards, EMV, P2PE)

Experience in retail, convenience store, or fuel industry environments

Familiarity with Atlassian tools (Jira, Confluence) or similar test/issue tracking tools

Experience with test automation or scripting (e.g., PowerShell)

Understanding of networking concepts, firewalls, and system integrations

Knowledge of PCI/PII data security standards and risk identification

Working Location

Requires on-site daily work at Westlake, OH HQ location

Working Conditions / Physical Requirements

The majority of the work day will be spent working on a POS Lab, PC or attending meetings

About bp

Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for bp. Please be advised that we do not require any forms of payment or course by applicants to be considered for open positions.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is not available for remote working

Skills:

Agility core practices, Agility core practices, Building a Community of Practice, Collaboration, Communication, Conflict Management, Creative Direction, Creativity and Innovation, Customer centric thinking, Customer Journey Mapping, Customer Value Proposition, Delivers an effortless customer experience, Design Direction - Delivery, Design Direction - Design, Design Direction - Experience, Design Direction - Strategic, Designing with AI, Design Thinking, Digital Ecosystems, Digital Fluency, Facilitation, Human experience design practices, Influencing, Knowledge Sharing, Measurement and metrics {+ 11 more}

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

bp

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