Job Overview
CoreViva is a premier physician-led full-body MRI imaging center that is seeking a polished and emotionally intelligent professional to support patient experience operations on an as-needed basis. This role is ideal for someone who thrives in a service-focused environment and wants to offer a personalized, high-touch experience to patients. This position will begin as a part-time, on-call support with potential to transition to a permanent role.
Responsibilities
- Act as the primary point of contact for patients, providing friendly and efficient assistance via phone, email, and in person
- Greet and guide patients through a white-glove experience
- Support patient prep (check-in, changing, comfort)
- Assist with phone calls
- Maintain room turnover and coordinate with MRI technologists
- Uphold all health regulation policies and ensure adherence to privacy laws throughout daily operations
Skills
- Warmth and polish, with genuine care for patients
- Background in luxury hospitality, wellness, or healthcare is a strong plus
- Ability to remain calm under pressure and support anxious patients
- Able to learn technology quickly, including EMR and phone systems
Pay: $28.00 - $30.00 per hour
Expected hours: 5.0 – 15.0 per week
Work Location: In person
