Job Overview
We are seeking a dedicated and organized Front Desk Receptionist to join our new orthodontic team in a friendly and state of the art environment. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks. This role requires familiarity with dental terminology, medical documentation, the ability to handle sensitive information in compliance with HIPAA regulations and knowledge of dental insurances.
Responsibilities
- Greet patients and visitors warmly, ensuring a welcoming atmosphere.
- Schedule appointments and manage the clinic's calendar efficiently.
- Maintain patient records and ensure all documentation is accurate and up-to-date.
- Handle incoming calls, emails, and inquiries professionally.
- Process patient information using software, ensuring compliance with HIPAA standards.
- Review documentation for completeness and accuracy.
- Assist with billing inquiries and insurance verification as needed.
- Collaborate with dental staff to ensure smooth clinic operations.
- Submit claims for insurance reimbursement.
Experience
- Previous experience as a Dental Receptionist or in a similar role is preferred.
- Knowledge of dental terminology and medical administrative support practices is essential.
- Experience in documentation review and understanding of ICD-9 coding will be beneficial.
- Strong organizational skills and attention to detail are required.
- Excellent communication skills, both verbal and written, are necessary for effective patient interaction.
- Knowledge of dental insurances.
Join our team as a Front Desk Receptionist where you can contribute to providing excellent care while growing your skills in a supportive and friendly environment.
Job Type: Part-time
Pay: $25.00 - $33.00 per hour
Expected hours: 16 per week
Benefits:
- Opportunities for advancement
- Paid training
Schedule:
Application Question(s):
- Do you have any experience in the dental field?
Education:
- High school or equivalent (Preferred)
Ability to Commute:
- Moorestown, NJ 08057 (Required)
Work Location: In person