Job Summary
The Intake Coordinator plays a vital role in ensuring a smooth and efficient process for new patients entering our Home Care Ahenc. This position requires strong organizational skills, attention to detail, and excellent customer service abilities. The Intake Coordinator will be responsible for managing patient files, verifying insurance information, and providing support to patients.
Duties
- Greet patients upon arrival and assist with the intake process.
- Intake Coordination: Manage the client intake process, including scheduling home assessments, collecting necessary documentation, and maintaining accurate client records.
- Maintain accurate patient files and ensure all documentation is up-to-date.
- Utilize HHA exchange software for managing patient records and scheduling appointments.
- Client interaction: serve as the first point of contact for potential clients and their families, providing exceptional customer service via phone and email
- Collaboration: Work closely with patients and office staff to support overall business objectives and ensure client satisfaction.
Qualifications:
- Education: A high school diploma or equivalent is required;
- Customer service skills: Excellent interpersonal skills with a friendly and professional demeanor; prior experience in customer service or sales is a plus.
- Previous experience in a home care agency.
- Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Availability : Flexibility to work on weekends as needed.
If you think you have what it takes to join our team, then we want to hear from you!
By applying to this position, you understand that we may contact you via SMS text message or email. Should you want to apply ,but are not willing to accept text messages, please call our office directly at 267-247-2991.
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 40 per week
Schedule:
Ability to Relocate:
- Sharon Hill, PA 19079: Relocate before starting work (Required)
Work Location: In person
