We have a growth opportunity for a highly-motivated, emotionally-intelligent, and detail-oriented Front Desk Associate to join our expanding team. Our medical practice is unlike any other: we are an entirely private practice dedicated to optimizing the performance of our clients through personalized, data-driven regimens. Our clients are elite, proactive professionals seeking to leverage personalized medicine to optimize all aspects of daily performance.
Job Description
The Front Desk Associate will serve as the primary point of contact for our clients, with the goal of creating and maintaining a welcoming experience for our Clients. As the external face of the Practice, the Front Desk Associate is responsible for managing Client conversations, coordinating Client Services, and positively adding to our team. This role will involve actively engaging with clients, employees, and business partners. The ideal candidate will have unmatched people skills and a commitment to delivering exceptional service. They aim to deliver best-in-class concierge services and operational support.
Qualifications
Candidates must have a minimum of 1 year(s) of experience in a luxury hospitality or healthcare setting (hotel, social club, aesthetic practice, surgical practice, medical spa, etc.), with a proven track-record of excelling within a high-quality, service-oriented operation. A Bachelor’s degree is preferred, but not required.
Candidates must be:
—Independent, detail-oriented, responsible, trustworthy, professional
—Highly motivated to work in a collaborative, growing, and non-traditional medical practice
—Meticulously organized, task-oriented, and action-driven
—Digitally fluent
—Friendly and empathetic, with excellent interpersonal skills and a sense of humor
—Eager to learn new skills and new technology
—Equipped with a “no task too big or too small” mindset
—A natural collaborator, true team-player with proactive disposition
—A social butterfly
The Front Desk Associate will have responsibilities that include but are not limited to:
Responsibilities:
- Serve as the main point of contact for all client questions and concerns
- Treat clients and their care with utmost respect and discretion
- Educate on Practice products and services to existing and potential clients
- Maintain a constant presence in the office
- Meet all new clients when possible
- Strong calendar and scheduling skills
- Light administrative duties and errands to support the Practice
Salary
$20 - $35 an hour, paid as yearly salary
Other position specifications:
- This role will report directly to the CEO/Founder
- This role is an in-person role based in NYC
- This is a full-time role
Job Type: Full-time
Pay: $20.00 - $35.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- No weekends
Experience:
- Hospitality: 1 year (Preferred)
Ability to Commute:
- New York, NY 10014 (Required)
Ability to Relocate:
- New York, NY 10014: Relocate before starting work (Required)
Work Location: In person
