We have a growth opportunity for a highly-motivated, emotionally-intelligent, and detail-oriented Front Desk Associate to join our expanding team. Our medical practice is unlike any other: we are an entirely private practice dedicated to optimizing the performance of our clients through personalized, data-driven regimens. Our clients are elite, proactive professionals seeking to leverage personalized medicine to optimize all aspects of daily performance.

Job Description

The Front Desk Associate will serve as the primary point of contact for our clients, with the goal of creating and maintaining a welcoming experience for our Clients. As the external face of the Practice, the Front Desk Associate is responsible for managing Client conversations, coordinating Client Services, and positively adding to our team. This role will involve actively engaging with clients, employees, and business partners. The ideal candidate will have unmatched people skills and a commitment to delivering exceptional service. They aim to deliver best-in-class concierge services and operational support.

Qualifications

Candidates must have a minimum of 1 year(s) of experience in a luxury hospitality or healthcare setting (hotel, social club, aesthetic practice, surgical practice, medical spa, etc.), with a proven track-record of excelling within a high-quality, service-oriented operation. A Bachelor’s degree is preferred, but not required.

Candidates must be:

—Independent, detail-oriented, responsible, trustworthy, professional

—Highly motivated to work in a collaborative, growing, and non-traditional medical practice

—Meticulously organized, task-oriented, and action-driven

—Digitally fluent

—Friendly and empathetic, with excellent interpersonal skills and a sense of humor

—Eager to learn new skills and new technology

—Equipped with a “no task too big or too small” mindset

—A natural collaborator, true team-player with proactive disposition

—A social butterfly

The Front Desk Associate will have responsibilities that include but are not limited to:

Responsibilities:

Serve as the main point of contact for all client questions and concerns
Treat clients and their care with utmost respect and discretion
Educate on Practice products and services to existing and potential clients
Maintain a constant presence in the office
Meet all new clients when possible
Strong calendar and scheduling skills
Light administrative duties and errands to support the Practice

Salary

$20 - $35 an hour, paid as yearly salary

Other position specifications:

This role will report directly to the CEO/Founder
This role is an in-person role based in NYC
This is a full-time role

Job Type: Full-time

Pay: $20.00 - $35.00 per hour

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

Monday to Friday
No weekends

Experience:

Hospitality: 1 year (Preferred)

Ability to Commute:

New York, NY 10014 (Required)

Ability to Relocate:

New York, NY 10014: Relocate before starting work (Required)

Work Location: In person

Doctor K Private Medicine PLLC

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Front Desk Associate