About Model Wellness
Model Wellness is a rapidly growing, patient-centered clinic focused on primary care, functional medicine, regenerative therapies, and wellness optimization. We pride ourselves on delivering a high-end patient experience while maintaining strong clinical outcomes.
We are expanding and looking for a motivated, detail-oriented Front Desk Coordinator who thrives in a fast-paced environment and wants to grow with our team.
Position Overview
The Front Desk Coordinator is the first point of contact for patients and plays a critical role in creating a seamless, professional, and welcoming experience.
This role is ideal for someone with medical office experience—and even better for a Medical Assistant (MA) who enjoys both administrative and occasional clinical support responsibilities.
Key Responsibilities
- Greet and check-in/check-out patients with professionalism and efficiency
- Answer phones, schedule appointments, and manage provider calendars
- Verify insurance eligibility and collect payments
- Maintain accurate patient records in eClinicalWorks (eCW experience preferred)
- Assist with patient flow and communication between providers and staff
- Handle front desk operations including scanning, faxing, and documentation
- Support clinic operations and maintain a clean, organized workspace
(For MA candidates):
- Assist with rooming patients, vitals, and basic clinical tasks as needed
- Support providers during high-volume periods
Qualifications
Required:
- 1+ year of front desk or medical office experience
- Strong communication and customer service skills
- Ability to multitask in a fast-paced environment
- Professional appearance and demeanor
Preferred:
- Medical Assistant (MA) certification or experience
- Experience with eClinicalWorks (eCW)
- Knowledge of insurance verification and billing basics
- Experience in wellness, primary care, or specialty clinics
What We’re Looking For
- Someone who is friendly, polished, and highly organized
- A team player who takes initiative and solves problems
- Comfortable in a growth-oriented, performance-driven environment
- Interested in long-term growth within the company
Compensation & Benefits
- Competitive hourly pay (based on experience)
- Bonus opportunities tied to performance
- Growth opportunities as the clinic expands
- Access to wellness services and treatments
Schedule
- Full-time or Part-time options available
- Clinic hours: Monday–Friday (some flexibility required)
Why Join Model Wellness?
- Be part of a fast-growing, modern healthcare model
- Work in a team-oriented, high-energy environment
- Opportunity to grow into leadership or clinical roles
Pay: $22.83 - $27.50 per hour
Work Location: In person
