Job Overview
We are seeking a dedicated and experienced Front Desk Receptionist to oversee the daily operations of our dental practice. The ideal candidate will possess strong leadership skills and a passion for providing exceptional patient service. This role involves managing administrative tasks, ensuring compliance with health regulations, and fostering a welcoming environment for both patients and staff.
Responsibilities
- Manage front office operations, including patient scheduling, billing, and insurance verification.
- Ensure accurate health information management and maintain up-to-date medical records in compliance with ICD-9 and ICD-10 coding standards.
- Provide excellent customer service to patients, addressing inquiries and resolving issues promptly.
- Supervise and train dental receptionists and administrative support staff to ensure efficient clinic operations.
- Oversee the scheduling of appointments to optimize patient flow and clinic efficiency.
- Implement office policies and procedures to enhance productivity while maintaining a high standard of care.
- Collaborate with dental professionals to ensure seamless communication between clinical and administrative teams.
- Monitor inventory levels of dental supplies and equipment, placing orders as necessary.
Qualifications
- Must have experience in a dental office.
- Proven experience in a dental office or similar healthcare setting is preferred.
- Strong knowledge of medical scheduling, health information management, and customer service principles.
- Familiarity with ICD-9 and ICD-10 coding is a plus.
- Excellent organizational skills with attention to detail.
- Ability to manage multiple tasks in a fast-paced environment while maintaining professionalism.
- Strong communication skills, both verbal and written, with the ability to interact effectively with patients and staff.
- Previous experience as a dental receptionist or in medical administrative support is advantageous.
Join our team as a Dental Office Manager where you can make a difference in the lives of our patients while leading a dedicated team in providing top-notch dental care!
Job Type: Full-time
Pay: $30.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
