Urogynecology Consultants in Newtown Square, PA provides specialized, compassionate medical and surgical care to women throughout Greater Philadelphia. We are seeking an empathetic, reliable Patient Service Specialist to manage patient communications, appointment scheduling, and front-desk coordination.

Schedule & Location

Job Type: Full-Time, Monday through Friday (Day Shift)
Pay Range: $24.00 – $29.00 per hour
Work Location: Hybrid in Newtown Square, PA 19073

Key Responsibilities

Answer inbound patient phone calls, respond to portal messages, and assist with general practice inquiries.
Schedule patient appointments, manage physician calendars, and send pre-visit instructions using our Electronic Health Record (EHR) system.
Greet patients face-to-face, collect copays, and verify insurance and ID cards on scheduled on-site clinic days.
Triage patient phone messages, refill requests, and paperwork directly to our clinical staff and physicians.
Maintain strict patient confidentiality and adhere to all HIPAA guidelines.

Qualifications & Skills

1+ years of experience in medical customer service, patient coordination, or medical office admin.
Experience using Electronic Health Record (EHR) systems and phone scheduling platforms.
Strong verbal communication and professional phone demeanor.
Reliable high-speed internet and a quiet home office setup for remote work days.
Must live within commuting distance of Newtown Square, PA 19073 for required on-site clinic days.

Benefits

Health, dental, and vision insurance options
Paid Time Off (PTO) and paid holidays
Predictable weekday hours with no nights, weekends, or holidays
Equipment and training provided directly by the practice

Pay: $25.41 - $30.60 per hour

Expected hours: 40.0 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Relocation assistance
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: Hybrid remote in Newtown Square, PA 19073

Urogynecology Consultants

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Patient Service Specialist