What This Role Is

You’ll work with clients using health and wellness programs, acting as their go-to throughout the experience and playing a key role in how they stay engaged, supported, and on track.

This isn’t a script-based role. It’s about being responsive, helpful, and keeping things moving so clients don’t fall off track.

What You’ll Be Doing

Be the go-to contact for clients throughout their experience
Answer questions and help resolve issues quickly and clearly
Guide clients on how to use programs and available resources
Check in to keep clients engaged and on track
Track progress and keep client records organized
Partner with internal teams to improve the overall experience

What’s Provided

Remote work setup with company-provided equipment
Monthly stipends for home office and wellness support
Free products and credits with health & wellness partners
Discounts across partner brands and services
Structured onboarding and ongoing support
Growth path into senior client experience or account roles

Compensation

Base salary with performance-based increases
Bonus opportunities tied to client engagement and retention
Long-term growth into higher-level client or account positions

What Tends To Work Well Here

Strong communicator, you keep things simple and clear
Naturally helpful and responsive
Organized and comfortable managing multiple clients
Interest in health, wellness, or lifestyle products is a plus
Comfortable working independently in a remote environment

Why People Like This Role

You’re working with clients who already opted in
It’s people-focused
Real perks you’ll actually use, not filler benefits
Remote, but still interactive and engaging day-to-day

Pay: $30.00 - $38.00 per hour

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Work from home

Work Location: Remote

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