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Location: US:WI:NEENAH at our THEDACARE CORPORATE facility.

This job is HYBRID.

FTE: 1.000000

Standard Hours: 40.00

Shift: 1

Schedule:

8 AM -4:30 PM hybrid position. Training will be onsite at the ISC in Menomonee Falls for the first few months and then hybrid with periodic onsite responsibilities at ThedaCare specialty clinics in Neenah.

Job Summary:

This role will coordinate and oversee medication access workflows across North Region ThedaCare specialty clinics and support the day-to-day operations of the Medication Access team.

Key roles and responsibilities include but are not limited to:

Coordinate prior authorization and financial assistance workflows for North Region ThedaCare specialty clinics
Serve as an escalation point for complex medication access issues
Support and guide Medication Access Specialists in daily work
Partner with pharmacists, clinic leadership, and providers to ensure timely access to therapy
Assist with workflow development, standardization, and performance improvement initiatives

You will be a great fit for this role if:

You have strong experience in medication access or specialty pharmacy workflows
You enjoy leading and coordinating work across teams
You are highly organized with strong follow-up skills
You are motivated to improve processes and patient access to care

EXPERIENCE DESCRIPTION:

A minimum of 2 years experience as a Medication Access Specialist 2 (or similar experience). Cross trained and demonstrated ability to support prior authorization services in a minimum of 3 different disease states and/or demonstrated ability to support multiple clinics from a medication refill perspective and/or demonstrated ability to support all areas in regards to foundation and manufacture assistance. Cross trained and demonstrated competence in multiple medication access team responsibilities (such as prior authorizations, foundation and manufacture assistance, and medication refill support). Experience with 3rd party insurance.

EDUCATION DESCRIPTION:

High school diploma or equivalent is required. 4 year degree preferred. Graduate of ASHP accredited pharmacy tech training program preferred.

SPECIAL SKILLS DESCRIPTION:

Proven attention to detail. Exceptional customer service skills. Proven ability to communicate effectively with a diverse group. Outstanding organizational skills. Promotion skills ability to sell a program. Experience with various computer systems, programs, and insurance companies (such as EMR, retail pharmacy POS, web portals). Ability to independently facilitate new projects and work with a multidisciplinary group to achieve success. Aptitude for accomplishing goals with minimal supervision and working independently with efficiency and self-motivation. Critical thinking skills to improve upon current processes and suggest solutions to problems with the services.

LICENSURE DESCRIPTION:

Application for Wisconsin registration as a Pharmacy Technician is required by hire date and must be obtained within 12 months of hire. Staff hired into this role prior to 3/31/23 must have applied for Wisconsin registration by 3/31/23 and have until 3/31/24 to obtain registration. Certification as a Pharmacy Technician (CPhT) through passing the Pharmacy Technician Certification Boards exam (PTCE) or the National Healthcareer Associations exam (ExCPT) is required within 6 months of hire.

Perks & Benefits at Froedtert Health

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

Paid time off
Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
Academic Partnership with the Medical College of Wisconsin
Referral bonuses
Retirement plan - 403b
Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.

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Medication Access Coordinator