CoveCare Center (Formerly Putnam Family & Community Services, Inc.), a private non-profit agency providing mental health and substance use treatment services in Putnam County, NY.

Cove Care Center is proud to be an equal-opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, Veteran status or other classes protected by applicable federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We offer you more than just a “job”. We focus on the professional development of our staff to advance the capabilities of our people. We offer a wide variety of experiences to support our employees’ professional growth and continuous learning. We offer an inclusive, welcoming diverse environment and mutual respect. We offer flexible schedules and focus on a work-life balance for the well-being of all our staff members.

Cove Care Center takes an innovative and compassionate approach to counseling and wellness management. What sets us apart is our focus on the whole person and our individualized approach to healing and recovery. At Cove Care, we empower clients to manage their symptoms and make the changes necessary to live healthy lives. We do this in an environment that is safe and affordable. Our Mission…is to partner with individuals, families, and the community to foster hope, wellness, and recovery, and to restore quality of life by addressing mental health needs, substance use, and social and emotional issues.

If you are looking for an amazing opportunity, please come and join our CoveCare Center family. CoveCare Center has a full-time opening for a Health Home Care Manager Adult and Children. We are seeking an individual that shares our vision of partnering with individuals, families and the community to foster hope, wellness and recovery. The Health Home Care Manager is responsible for coordinating services and supports for individuals with a primary diagnosis of severe mental illness and/or other qualifying disorders in order to help successful integration into and maintenance in the community.

Responsibilities:

1. Implements and coordinates the service plan in conjunction with the client and involved supports

2. Advocates for and assists clients in gaining access to entitlements and benefits, health and human services, including preparation and coordination of applications

3. Provides outreach in the community via home visits to engage clients and link to services.

4. Identifies and advocates for improvements in the services that our clients receive

5. Participates in care coordination and other inter-disciplinary team meetings for case reviews, exchange of information and supervision.

6. Make sure that all clients are billable monthly

7. Assumes full responsibility for caseload of individuals including all charting and paperwork responsibilities associated with cases

8. Submits monthly billing service questionnaires for each client

9. Submits caseload roster to Supervisor monthly

10. Answers all client-related calls/emails within 48 business hours

11. Communicate with clients at a minimum monthly to work toward achieving their care plan goals

12. HH+ and AOT clients will be contacted 4 times per month

13. All encounters are to be documented within 5 business days

14. Comprehensive assessments are completed within 30 days of enrollment, and annually thereafter

15. Care plans are completed within 60 days of enrollment, and annually thereafter

16. The client needs to be discussed in supervision weekly

17. Consents to be completed at enrollment and annually thereafter

18. CANS assessments to be completed at enrollment, and annually thereafter

19. MAPP enrollment to be completed before EHR enrollment for every new client

Qualifications:

Master's Degree in relevant field with 1 year of experience providing direct services to the medically underserved or in the behavioral health field or Bachelor’s degree/RN with 3 years of experience providing direct services to the medically underserved or in the behavioral health field. Peer advocacy training preferred. Applicants with experience in navigating mental health/substance abuse services and the ability to model principles of recovery and wellness are strongly encouraged to apply. Applicant must be able to draw on his/her own personal experience while being able to transcend own personal events to articulate the experience of the served individual. Applicant must have excellent computer, verbal and written skills. Valid driver’s license, insurability through agency’s insurance and use of own car required. Must be able to travel in the community and access clients in their own home.

Reasoning Ability:

Ability to apply common sense and understanding in order to carry out instructions furnished in written, oral or diagram form. Ability to deal with problem solving several concrete variables in standardized situations.

CoveCare Center offers a comprehensive benefits package for all full-time employees! Our benefits include excellent paid time off, medical, dental, vision, life, short term, and long-term disability insurance along with a 401(k) plan with an employer match. All benefits start 1st of the month following 30 days of employment

Job Type: Full-time

Pay: $21.00 - $22.00 per hour

Expected hours: 35 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Education:

Bachelor's (Required)

Experience:

Case management: 3 years (Required)

Ability to Commute:

1808 Route Six,Carmel, NY 10512 (Required)

Work Location: Hybrid remote in 1808 Route Six,Carmel, NY 10512

CoveCare Center (Formerly known as Putnam Family and Community Services, Inc.) jobs

Care Manager - Health Home ( Adult & Children)