Are you looking for a job where you can make a difference in people’s lives? Join BrightStar Care. Our Care Specialist is responsible for overseeing all Care Support functions. The Care Specialist collaborates directly with our clients and their families to coordinate care services.
Essential Job Responsibilities:
- Performs and oversees all scheduling needs for after hours and on weekends to ensure all clients’ needs are met timely and accurately
- Works with office administration to problem solve concerns as they arise
- Reports concerns to office administration
- Fields calls from Clients and primary caregivers (family members)
- Fields calls from caregivers
- Acts as a liaison, communicating between office team and clients/caregivers after hours and on the weekends
- Responds promptly to urgent needs and communicates appropriately
Requirements
- High school graduate or G.E.D equivalent, with two years of work experience
- Previous staffing experience preferred
- Attention to detail, be organized and possess strong communication skills
- Satisfactory reference from prior employers
- Customer Service and telephone experience helpful
Schedule:
- Friday – 1 pm to 5 pm in Office, 5 pm to 8 am remote (on call)
- Saturday – 8a m to 5 pm in Office, 5 pm to 8 am remote (on call)
- Sunday – 8 am to 5 pm in Office, 5 pm to 8 am remote (on call)
- Monday – 8 am to 12 pm in Office
Position pays $20.00 for office hours, and set rates for all on-call hours.
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
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