You'll love this position if you…
- Love working with people and easily build rapport with others
- Are outgoing, energetic, fun and have BIG enthusiasm for helping people.
- Are naturally positive and see the world as full of opportunity
- Are a hardworking, goal-oriented individual with strong sales, customer service, team building and marketing skills
We offer…
- Fun, upbeat work environment with a high achieving team
- An opportunity to work 1:1 with our Clients as they transform their lives
- Security and longevity. We've been in business for over 35 years. 25% of our staff has been with MRC for OVER 10 years!
- Incentive programs to boost your pay and recognize your achievements
- Training and mentors to ensure you have the tools you need to grow and develop
- Generous discounts (50-70% off) on our health promoting products
- Comprehensive benefits (see below)
- PTO available after just 6 months!
Job Description:
Managers are expected to drive individual and team performance while handling a diverse workload in a challenging, sales-focused environment. The ability to work 45 hours weekly with some Saturdays (8 am - 1 pm), within a fast-paced and changing environment is a must. Center Leaders are committed to leading by example and promoting a professional image through attitude, appearance, and conduct for Center staff, clients, and community.
THE PRIMARY OBJECTIVES OF A CENTER MANAGER INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
● To lead by example
● To recruit, hire, train, and maintain staff
● To provide consistent, personalized, and efficient service for clients daily
● To achieve center fiscal goals
● To adhere to MRC protocol and procedures
● To generate Center growth by keeping clients active, achieving results through effective
service, and soliciting client referrals
● To establish and maintain an effective team directed toward advancing center sales and service goals
● To maintain a professional atmosphere in the Center through appropriate attitude, behavior,
and appearance
● To continually learn from those with more experience
● To problem solve using provided tools such as daily report, Center and individual stats, and
active count in order to isolate and correct Center weaknesses
SKILLS AND ATTRIBUTES:
● Ability to focus on details while maintaining “big picture” vision
● Ability to set and reach Center goals
● Demonstrated leadership abilities
● Excellent customer service skills
● Excellent organizational skills
● Excellent written and verbal communication skills, especially in phone, social media, email and texting mediums
● Knowledge of basic computer skills required
● Ability to create engagement with clients in social media sites and community Group/Support pages
● Problem solving skills
● Proven sales record
● Ability to identify, establish, actively pursue, and reach specific personal goals
● Ability to accommodate Center scheduling needs by coming in early, staying late or working
Saturdays to prevent overtime of other employees
● Ability to work 45 hours per week
● Ability to teach in individual and group settings
● Ability to advocate for Metabolic Research Center
● Identifies and completes/delegates tasks necessary for Center success
● Ability to effectively manage your time and priorities
● Proven leadership and coaching skills
● Quick thinker and remains calm in difficult situations
● Willing to confront problems, handle conflict, and play an active part in problem solving
● Viewed as a leader and role model by other employees
● Ability to lift 40 pounds
EDUCATION AND/OR EXPERIENCE REQUIREMENTS:
● High school diploma/GED + 5 years in related field or Bachelor’s Degree plus 1 year
experience in a related field
● 2 years management experience
● Sales and sales management experience with proven track record of success
You'll meet 1:1 with Clients and provide support, motivation, and education in the areas of weight loss, nutrition, personal growth, and lifestyle changes. Coach clients during their weekly visits using our Coaching Excellence model of 1) Connecting and building rapport, 2) Identifying areas of need or support and, 3) Offering solutions and setting goals.
This position includes sales and service, both equally important. In addition to a supportive coaching attitude and a love of people, you'll need to set and meet center sales goals, prospect new Clients, and continuously grow your business.
Company Profile: Metabolic Research Center is a national weight management organization helping people reach and maintain their weight loss goals for over 35 years. We are holistic in our approach and incorporate sound nutritional eating principles with a life-management program to address the emotional and behavioral aspects of eating. Combined, the components of the program serve to create fast, safe, and effective means to lose weight and keep it off. We offer personalized programs aimed to fit every lifestyle. We are looking for applicants who have a commitment to health and wellness to work with our weight loss clients.
Job Type: Full-time
Pay: Base Salary + Personal Sales Commission + Center Sales Commission + Performance Based Bonus Eligibility. Average Annual Income Range $65K - $130K.
Job Type: Full-time
Pay: $65,000.00 - $130,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Sales Management: 3 years (Required)
- Customer Service: 3 years (Required)
Ability to Relocate:
- Tyler, TX 75701: Relocate before starting work (Required)
Work Location: In person
