General Overview:
The Human Services Administrator will play a crucial role in leading and managing human service programs at Partnership for Public Health. This position will oversee program development, staff supervision, ensure financial compliance, build community partnerships within the Human Services pillar, and human resources functions. In addition, this individual will serve as the Center Manager for Belknap County, providing on‑site leadership and coordination for center operations.
As a passionate and experienced leader, this individual will be instrumental in expanding the Human Services pillar at PPH, fostering partnerships with community organizations, and reaching more residents throughout the Lakes Region and New Hampshire.
Responsibilities:
1. Program Development and Management:
a. Develop, implement, and manage human service programs aligned with PPH's mission and objectives.
b. Ensure programs meet contract and funding requirements and adhere to PPH standards.
c. Monitor program effectiveness and make necessary adjustments to improve service delivery.
d. Promote program initiatives and educate the community on available services.
e. Will serve as the initial point of contact for all IT-related issues for the ADR – Belknap County, ensuring timely support and resolution for any technical challenges that arise.
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2. Staff Supervision:
a. Recruit, train, and supervise a team under your contracts.
b. Conduct performance evaluations and provide professional development opportunities.
c. Foster a positive and collaborative work environment.
d. Meet staff where they are at, across locations on a consistent basis to maintain and build repour with support staff.
3. Financial Management:
a. Participate in budget development and management.
b. Manage grant funding from federal, state, and local sources.
c. Ensure fiscal responsibility and compliance with organizational policies.
4. Community Engagement:
a. Establish and maintain partnerships with community organizations, government agencies, and other stakeholders.
b. Represent PPH at community events and forums.
c. Lead and facilitate regional meetings focused on social drivers of health (SDoH) and health-related social needs (HSRNs).
5. Compliance and Reporting:
a. Ensure compliance with human service programs contracts and deliverables.
b. Prepare and submit required reports to funding agencies.
c. Maintain accurate records and documentation.
d. Develop and implement a program quality improvement plan.
6. Performs other duties as assigned by COO and CEO.
Education, Experience, and Skills Required:
- Education & Experience:
- Bachelor’s Degree in Social Work, Public Health, Education, or related field with a minimum of 5 years of experience in public health, social services, or a related field, with at least 2 years in a supervisory or administrative role.
- Skills:
- Strong knowledge of public health principles, social services delivery, and community resources
- Organization, time management, and leadership skills
- Technical proficiency and attention to detail
- Strong written and verbal communication
- Strong interpersonal skills
- Experience in budget management and grant writing
- Ability to work collaboratively with diverse groups and individuals
- Physical Requirements
- Ability to work a flexible schedule, which may include nights and weekends as well as being able to travel throughout the region and state as required.
- Minimal requirement to reach at or above shoulder level; occasional reaching below shoulder level required.
- Ability to tolerate prolonged sitting and/or standing and to lift up to approximately 25 pounds to waist high level whenever necessary.
- Mission, Vision & Value Alignment
- PPH is dedicated to employing people that have passion for our mission, embody our vision, and align with our values.
- PPH Staff, Standards of Excellence for Leadership
- Responsive Engagement – departmental & operational
- Leadership of organization, with a specialized program perspective
- Fiscally responsible and timely with consideration of other departments
- Accountability to timelines, deadlines, and requests from executive leadership
- Operational development and implementation
- Departmental administration and human resource guidance
- Solution based and innovation
- Regular department updates and access to supporting information made available to leadership
- Responsive, effective, and transparent interactive communication
- Active Succession Planning
Pay: $60,000.00 - $68,000.00 per year
Benefits:
- 403(b)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Loan forgiveness
- Paid time off
Work Location: In person
