Position: Dishwasher
Hourly: $16.00/Hour, plus shift and weekend differential, if applicable
Location: Resort
Reports to: Food & Beverage Supervisor
Posted Until: January 15, 2025
Responsibilities:
- Ensures that the highest standards of customer service are maintained in accordance with policies and procedures set forth by North Star Mohican Casino Resort.
- Must maintain an acceptable departmental attendance record.
- Provide prompt, efficient, and courteous service to guests.
- Must be reliable and prompt when reporting to work.
- Must wear the approved, departmental uniform.
- Provide prompt, efficient, and courteous service to guests.
- Empty garbage cans as needed and transported to designated areas.
- Scrape, rack, wash, and unload dishware from dishwasher in an efficient manner.
- Maintain a safe and clean environment for guests and fellow associates.
- Keep work areas neat, clean, sanitized, and stocked with needed equipment and cleaning supplies.
- Report any guest complaints or concerns to immediate supervisor for resolution.
- Understand the goals and vision of the organization and demonstrate commitment to those goals in terms of individual and team performance.
- Perform as a team member and assist fellow associates to ensure a smooth operation.
- Prioritize and handle multiple tasks simultaneously.
- Must adhere to all established rules, regulations, procedures, and policies of North Star Mohican Casino Resort and the Food and Beverage Department.
- Must adhere to the Casino’s Drug and Alcohol-Free Workplace Policy during employment.
- Must maintain compliance with all workplace policies, procedures, ordinances, laws, and other communicated expectations, including but not limited to: Employment Manual, Gaming Ordinance, State Gaming Compact, Tribal Internal Controls, Departmental Procedures, memos or other communication from supervisory or regulatory personnel.
- The above-mentioned duties and responsibilities are NOT an all-inclusive list, but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based upon organizational needs and/or deemed necessary by the department manager.
Qualifications & Education:
- High School Diploma or GED required is preferred. High School Diploma or GED is required if you are 19 years old and under. **Position is flex for minors aged 16-17 who have either received a high school diploma or are currently completing their high school education.
- North Star Mohican Casino Resort is looking for a courteous and friendly individual.
- Must possess effective communication skills: ability to speak effectively and interact well with the customers and employees.
- Previous customer service experience is preferred.
- Strive to work independently, with minimal supervision.
- Maintain a positive attitude towards each guest and fellow employee; and participate in a strong team effort.
- Must have the ability to remain calm and professional in a fast-paced environment.
Work Conditions:
- Must possess the ability to be mobile 100% of the shift, which includes prolonged periods of being on your feet.
- Required to frequently stand, walk, talk, and hear. Also required to use hands/fingers to handle or feel objects, tools or controls; climb or balance; and stoop, kneel, crouch, or crawl; reach with hands and arms; along with the ability to lift and/or move up to sixty (60) pounds on a frequent basis; with help/assistance.
- Must be able to work in an area that is both unusually hot and cold, with a moderate to higher-than-normal noise level.
- Required vision abilities to perform this job include close vision, distance vision, color vision, peripheral vision, depth perception along with the ability to read tickets and adjust focus.
- Must be able to work in an area that is both unusually hot and cold, with a moderate to higher-than-normal noise level.
- Work environment requires excellent personal hygiene, due to working near others.
- The work environment is non-smoking and dust-free; and noise levels may vary depending on location and work area.
Culture: At North Star Mohican Casino Resort, our culture is the heart of who we are and what we stand for. We are committed to fostering a vibrant and inclusive environment where every team member is valued, respected, and empowered to thrive. Our culture is built on a foundation of integrity, teamwork, and excellence, where collaboration and innovation are celebrated.
We embrace diversity in all its forms, recognizing that our differences make us stronger and enrich our collective experience. With a spirit of unity and camaraderie, we work together towards common goals, supporting one another every step of the way. At North Star Mohican Casino Resort, we believe in fostering a positive work environment where passion, dedication, and creativity are encouraged and rewarded. We provide exceptional service to our guests, exceeding their expectations at every opportunity. With a commitment to continuous improvement and growth, we embrace change as an opportunity for learning and advancement. Our culture is defined by a shared sense of purpose and a dedication to excellence in everything we do.
At North Star Mohican Casino Resort, we are more than just a workplace - we are a family. Together, we create memories, build relationships, and make a difference in the lives of those we serve. Join us and become a part of something truly special. Welcome to our community, where every individual matters, and together, we shine bright as North Star.
Benefits: Joining our team at North Star Mohican Casino Resort comes with a host of attractive benefits designed to enhance your overall well-being and support your future aspirations. As a valued member of our team, you'll enjoy competitive pay, generous paid time off to recharge and pursue your passions, and comprehensive medical, vision, and life insurance coverage to safeguard your health and financial security. Additionally, we offer a robust 401(k) retirement savings plan to help you plan for a prosperous future.
But that's not all. We believe in rewarding our team members beyond the workplace, which is why we offer exclusive discounts on various services and amenities, providing you with opportunities to indulge and enjoy life to the fullest. At North Star Mohican Casino Resort, we prioritize your holistic wellness and strive to create a supportive environment where you can thrive both personally and professionally. Join us and experience the difference firsthand!
How to Apply: Application can be submitted online by clicking on APPLY above.
Disclaimer: The Stockbridge-Munsee Community operates as an equal opportunity employer, with Indian preference given in accordance with the Tribal Employment Preference Ordinance.
Preferred
- Please list your past work experience.