Overview:

Swing Care is a groundbreaking practice focused on treating fibromyalgia, a chronic pain condition where central sensitization is key to the patient’s pain and other symptoms. We offer telemedicine-based coordinated care, which includes options for FDA-cleared digital therapies for symptom management, behavioral-health services, and medication management.

Swing Care is an independent professional clinic, affiliated with Swing Therapeutics, a leading developer of prescription digital therapeutics, including Stanza, a digital behavioral therapy based upon Acceptance and Commitment Therapy for fibromyalgia.

As the Health Coach, you will be responsible for supporting a patient’s journey with the digital therapies that Swing Care offers our patients. Under the supervision of a clinical provider, you will train your patients on how to download and best incorporate these novel treatments into their lives, monitor your patients’ clinical data weekly, meet with patients in a virtual coaching encounter to enable patients to increase motivation and health behavior change for engagement with the digital behavioral therapy, and work with the care team to create outreach plans as necessary.

To be successful in this role, you should have a proven ability to provide high-quality, patient-centered care in a remote telemedicine setting. You should understand the value in combining pharmacological and behavioral-health treatments in helping patients with fibromyalgia better manage their disease. You should be comfortable coaching on evidence based behavioral approaches to health and be willing to learn strategies consistent with Acceptance and Commitment Therapy (ACT). You are a caring, compassionate individual who enjoys helping others and providing a positive care experience in a telemedicine platform. You understand the frustrations of a patient living with a challenging and variable chronic illness.

This is an opportunity to get into a fast growing digital health startup to help build a model health coaching program working with nationally known experts in fibromyalgia and pain psychology. You will be mentored by a pain psychologist and have the opportunity to learn and expand on your skills in coaching around digital therapeutics, acceptance and commitment therapy, and the latest in pain management.

This is a work-from-home position. You may reside in Texas, California, or Florida as long as you have the ability to work normal CT or ET business hours.

Role is for 10-30 hours a week initially as an independent contractor with the opportunity to expand to full time as patient volume requires.

Specific Duties:

Lead the download and training of patients to the digital therapies Swing Care offers
Measure patient health data and care outcomes, interpret reports and analyze data trends for patients.
Coordinate and conduct video, phone, synchronous and asynchronous interactions, and messaging with patients.
Support patient self-management of disease, health and lifestyle behavior change and engagement with digital therapies in a patient-centered way.
Develop relationships with patients and competently use assessment skills to identify physical, psychosocial, financial, and environmental health-care needs of the patient.
Utilize available electronic tools, such as the EMR, to efficiently document assessments, clinical findings, plans of treatment and progress toward goals.
Work under the supervision of clinical providers and maintain scope of care within parameters for health coaching role
Maintain patient confidentiality.
Ensure all work complies with Swing Care’s internal policies and compliance program.

Required Qualifications

Clinical Experience: Two (2) years professional experience in direct and/or virtual health coaching care in one of the following areas: (additional education/training can be considered in lieu of experience)

Lifestyle and health behavior coaching
Pain Medicine
Behavioral Health

Education and Licensing: Bachelor's degree and successful completion of accredited coaching program. (Masters degree in relevant field preferred)

Credential as National Board Certified Health & Wellness Coach or other relevant credential

Communication Skills:

Show respect and sensitivity for cultural differences.
Motivational interviewing
Evidence-based health behavior change coaching skills.
Empathic communication.
Provide realistic and culture sensitive treatment goals.
Considerate, comprehensive and compassionate medical care.
Excellent written and verbal communication skills with the ability to prepare and present materials if necessary, and to execute and maintain written reports and records.
Exhibits exceptional interpersonal skills and proper judgment when dealing with key partners, staff and patients.

Background: Able to pass detailed background checks according to company policy.

Technological Skills:

Knowledge of HIPAA compliance.
Expert with mobile applications, virtual visit technology, electronic medical record and Google Workspace.
Experience with training patients to smartphone apps and connected technology.

Technical Requirements: Broadband internet connection capable of supporting video telemedicine.

Preferred Qualifications:

Experience with digital behavioral therapies
Experience with health coaching in pain management or fibromyalgia settings

Job Type: Contract

Pay: $20.00 - $30.00 per year

Schedule:

Monday to Friday

Application Question(s):

What is your experience serving patients who have chronic pain?
What is your experience with CBT or ACT?
Do you have a health coaching credential? Which one?
Are you aware that this is a contract position that pays $20-$30 per hour?
Which of these states do you reside in? Texas, California or Florida?

Experience:

Health Coaching: 2 years (Preferred)

Work Location: Remote

Swing Care

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