At Sierra West, our sales representatives are tasked with providing excellent customer service while establishing, as well as maintaining relationships with our clients. Our CAD Designers are tasked with presenting customers with renderings and revisions of their jewelry following guidelines to give a consistent exceptional experience. With base pay plus competitive uncapped commission offered on sales, our representatives have a lucrative opportunity to establish their own customer base as well as work with the existing clientele that Sierra West has established over the years.

Pay is hourly PLUS commission

Responsibilities

Use Matrix to design customer's custom pieces
Ensure CAD projects and revisions are done in a timely manner using company tools to stay on task.
Partner with goldsmiths to minimize mistakes and maximize efficiency supporting overall profitability
Coordinate with sales team to meet with customer's and make CAD changes
Help clients design jewelry that fits their needs and budget
Meet monthly sales goals
Assist store manager with sales projects and follow-up
Follow up with clients to ensure they are satisfied and their needs have been met
Bringing in personal friends and family who have jewelry needs
Answer and direct phone calls in a polite and friendly manner
Welcome clients in a warm and friendly manner, and answer any questions clients have
Maintain reception area and all common areas in a clean and tidy manner at all times
Learn basic jewelry terminology and processes
Assist customers when they come in to pick up their purchases
Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
Keep detailed and accurate records of client requests and of calls received
Take inventory of supplies and restock as needed
Keep jewelry cases clean and organized
Responsibilities
MUST be experienced with Matrix 9
Previous sales and/or jewelry experience is preferred. If you don't have previous experience, there is a training period to learn the industry before you have the product knowledge to be on the sales floor
Team mentality is a must
Great personal hygiene
Business professional attire is required
High school diploma or general education degree (GED) required
Strong phone skills
Demonstrated ability to read, write, and speak English
Comfortable multi-tasking and prioritizing tasks without guidance
Excellent interpersonal skills
Punctual with strong attendance history
Background check will be conducted before official hiring*Must include resume to be considered*

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

Employee discount
Health insurance
Paid time off

Schedule:

8 hour shift
Weekends as needed

Supplemental Pay:

Bonus opportunities
Commission pay

Application Question(s):

Do you have experience in Matrix designing jewelry?

Work Location: In person

Sierra West Jewelers

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