Mental Health Case Manager – Mental Health - Bilingual Spanish

Start your career, shift your path, or grow your impact with SAM

Who We Are
At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.

About the Mental Health Case Manager Role
As a Case Manager within our Mental Health team, you'll play a vital role in supporting individuals with a mental health diagnosis. This position is ideal for someone who is empathatic and thrives in fast-paced environments where collaboration matters.

Starting Rate: $22.02/hour

Mental Health Case Manager Core Responsibilities

Conduct assessments to identify individual needs, strengths, and goals
Develop and monitor individualized service plans in partnership with individuals and their supports
Coordinate access to mental health services, supports, and community resources
Respond to crises and provide timely intervention and support
Maintain accurate, timely documentation in accordance with confidentiality and compliance standards
Engage individuals in recovery-oriented planning, promote self-sufficiency, and provide advocacy
Participate in team meetings, training, and supervision
On-call and occasional weekend hours required

What You Bring

Bachelor’s Degree in psychology, social work, counseling, social welfare, sociology, vocational rehabilitation, or a related field; OR
12 credits in a human services field and 2 years of related experience
Experience in mental health or developmental disability services preferred
Ability to work independently and as part of a team
A valid driver’s license and reliable transportation

Who Thrives in This Role
We’ve found that people who are:

Organized and responsive
Compassionate and adaptable
Strong communicators and advocates
Team players with a passion for supporting others

…tend to thrive in this role. Whether you’re just starting out or building on prior experience, we have a place for you.

Employee Benefits
Team members in this role are eligible for SAM’s comprehensive Total Rewards benefits package, which includes:

No monthly premium for employee-only health insurance

Single-stream PTO (36 days) + 11 paid holidays

Employer matching 401k – up to 5%

Recognition and wellness initiatives and rewards

In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities.

Location & Schedule
This position is based in Franklin County, PA. Work is primarily community based.

Office hours are Monday through Friday, 8:30 AM to 4:30PM.
Mental Health Case Managers have on-call responsibilities.

We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.

Service Access & Management, Inc.

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Mental Health Case Manager - Bilingual Spanish Speaking