Safety Insurance has become one of the leading property and casualty insurance providers in Massachusetts mainly because of our unwavering commitment to independent agents and their customers. Our success is built on a philosophy of offering the highest quality insurance products at competitive rates and providing the best service at all costs.

Through our supportive career, educational and family policies, we enable our employees to be their best. We respect the balance of work and leisure by offering flexible schedules and a 37.5 hour workweek. Safety employees enjoy a positive environment in our convenient downtown office located in the heart of Boston's financial district.

Along with our competitive salaries, we offer a comprehensive benefits package including medical and dental insurance, 100% matching 401k retirement plan, 100% tuition reimbursement and much, much more!

This position requires some full-time work experience. Qualified candidates with prior insurance claims knowledge will be a plus, but not mandatory. Individuals will matriculate through Safetys formal training program to learn basic adjusting skills and develop investigative techniques in handling automobile physical damage claims. The successful candidate will be an advocate for delivering a high level of customer service, while displaying empathy and a supportive attitude for our policyholders.

DUTIES

Sets up first notice of losses (FNOL) using Safetys proprietary software programs
Interprets coverage and identifies potential coverage defenses
Gathers and analyzes relevant information from insureds, claimants, witnesses and law enforcement to establish liability and scope of damages
Becomes proficient in using various software and database programs
Applies Massachusetts Standards of Fault to determine liability
Identifies all subrogation opportunities
Fosters and maintains a collaborative business relationship with our agency partners
Delivers first class claims service to Safetys valued customers

QUALIFICATIONS

College degree or insurance-related work experience required
Superior organizational skills and attention to detail
Customer service experience desired
Excellent communications skills
Ability to work cooperatively within a team environment

Safety Insurance Company

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