Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. This role is essential in creating a welcoming environment for our clients and managing the daily operations of the front desk. The ideal candidate will possess excellent customer service skills, be proficient in handling phone systems, and demonstrate strong computer literacy. As the first point of contact for visitors, you will play a crucial role in ensuring a smooth and efficient front office experience.

Responsibilities

Greet and assist patients in a friendly and professional manner.
Manage incoming calls using phone systems, directing calls to appropriate personnel.
Schedule appointments and manage calendars for providers.
Maintain organized filing systems for client records and documentation.
Perform clerical duties including typing, data entry, and maintaining office supplies.
Provide administrative support as needed, including tasks typically associated with personal assistant roles.
Ensure the front desk area and waiting room is tidy and presentable at all times.
Address client inquiries and resolve issues promptly to enhance customer satisfaction.

Requirements

Previous experience as a Mental Health Receptionist or in a similar customer service role is preferred.
Proficiency in computer literacy with the ability to use various software applications effectively.
Strong organizational skills with attention to detail for managing files and schedules.
Customer Service Expert
Excellent communication skills, both verbal and written.
Ability to multitask effectively in a fast-paced environment.
Experience with calendar management and clerical duties is advantageous.
A positive attitude with a commitment to providing exceptional service.
Able to lift 50 lbs

Join our team as a Front Desk Receptionist where you can make a significant impact by providing outstanding service while supporting our operational needs!

Job Type: Part-time

Pay: $19.00 - $21.00 per hour

Expected hours: 22 – 28 per week

Ability to Commute:

Ashburn, VA 20147 (Required)

Ability to Relocate:

Ashburn, VA 20147: Relocate before starting work (Required)

Work Location: In person

Riverside Counseling Center

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