Position Overview:

This person is responsible for facilitating the process of incoming referrals, scheduling appointments, assisting front desk staff, and communicating with referring offices to ensure a smooth transition in patient care.

Duties and Responsibilities:

Manage and schedule incoming referrals.
Communicate thoroughly with referring offices.
Enter demographics and verify insurance in EHR system.
Pre-screen patients to determine if they require an authorization to a specialist office.
Answer incoming calls.
Review patient forms and apply any changes necessary in the system.
Take payment for disability/fmla paperwork.
Keep desk, work area and break room neat, clean and orderly. (Food/drink on desk should be out of visible sight of patients.
Cover front desk for colleagues on their day off including checking in patients.
Other duties as assigned by Administrator or Physicians.

Minimum Job Requirements:

High School Diploma or equivalency
Medical office experience is a plus.
Have adequate knowledge of surgical procedures and related diagnoses
Have knowledge of general medical terminology

Working Conditions and Physical Requirements:

Work is normally performed in a typical interior office work environment
Very limited physical effort required

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Experience:

medical office: 2 years (Preferred)

Work Location: In person

Paragon Surgical Specialists, P.A.

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Referral Coordinator