Site: Massachusetts Eye and Ear Infirmary

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

Job Summary

Performs a variety of safety and security duties in order to provide for the safety and protection of all patients, employees, visitors and/or others in and around the properties, structures, lands or areas that are owned, used, leased or otherwise occupied by Mass Eye and Ear or its affiliates or others as encountered during the regular course of performing authorized job duties. ESSENTIAL FUNCTIONS: 1) Patrol all properties owned or protected by Mass Eye and Ear or its affiliates ensuring that all established Infirmary wide and departmental security and parking policies and procedures are maintained to the most efficient levels and standards. 2) Will remain alert to acts of a suspicious nature and make inquires to all persons as to true identity and purpose for being in buildings/structures or on land/grounds. 3) Maintain proficiency in techniques of crowd control, reaction to emergency procedures, search procedures, evidence gathering, questioning of witnesses, and protection of recovered property and the preparation of written reports. 4) Respond and investigate all requests for assistance, alarm violations, secure areas, and make recommendations for preventative maintenance to all equipment and systems. 5) Monitor/check all alarms activated and appearing in the alarm system database. Will know procedures for authorizing alarm entry and record all information in the daily activity log database. 6) Maintains, assigns, and grants access to ID Badge system in Continuum. 7) Escort all persons to Mass Eye and Ear buildings and affiliated properties when requested. 8) Enforce established parking policies and notify Supervisor and/or Director of all violations. 9) Maintain the integrity of the Master Key System by controlling access to Infirmary properties after verifying identity of all persons requesting any doors or buildings to be opened or secured. 10) Will abide by approved departmental and Infirmary policies and procedures. 11) May assist in traffic control and snow removal efforts 12) May be required to perform other duties as requested by Security Supervisor or Director. 13) Demonstrates the knowledge and skills necessary to provide care (or services) appropriate to the age of the patients served in the department. Demonstrates knowledge of the principles of growth and development over the life span, possesses the ability to assess data reflective of the patients status and interpret the appropriate information needed to identify each patients requirements relative to his/her age specific needs

Qualifications

Some college courses in law enforcement or business administration recommended. Preferably at least one year experience in Healthcare Safety/Security. Must use proper discretion in determining when person/persons have violated the laws of the City/Commonwealth of Massachusetts.

Additional Job Details (if applicable)

Additional Job Description

Remote Type

Onsite

Work Location

243-245 Charles Street

Scheduled Weekly Hours

Employee Type

Regular

Work Shift

Rotating (United States of America)

EEO Statement:

Massachusetts Eye and Ear Infirmary is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Mass General Brigham

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