Job Title: Quality Specialist

Location: Chatsworth, CA

Pay Range: $33./hr. - $35/hr.

The Quality Specialist Inspector is responsible for ensuring product and process compliance across the supply chain, with a focus on system-level quality, customer satisfaction, and supplier performance. This role performs advanced inspections, supports internal and external audits, manages customer and supplier quality issues, and leads root cause and corrective action activities.

Unlike a Final Inspector, this position is external-facing and compliance-driven, requiring strong audit capability, advanced inspection expertise, and a working knowledge of aerospace quality standards including AS9100, ISO 9001, SAE, and AS9102.

Key Responsibilities

Customer & Supplier Quality Management

Support customer and supplier audits; prepare documentation, respond to findings, and track corrective actions
Manage daily customer quality issues and claims through customer portals; drive resolution within required timelines (including 48-hour responses when applicable)
Investigate and resolve customer rejections, waivers, DPPM issues, and returned materials (RMAs)
Interpret customer quality requirements, specifications, and flow-downs; communicate requirements to internal teams
Collaborate with suppliers and customers to resolve nonconforming product and initiate corrective actions
Quarantine nonconforming materials; ensure containment, disposition, and proper documentation
Track and report monthly customer quality ratings and performance metrics
Disposition final rejections and customer returns
Develop, maintain, and update customer-specific quality procedures
Support continuous improvement initiatives across internal processes

Advanced Inspection, Investigation & Documentation

Perform First Article Inspections (FAIs) in accordance with AS9102 requirements
Provide technical support to inspection teams on complex specifications, drawings, and quality requirements
Perform hands-on inspection using precision measurement tools (micrometers, calipers, height gauges, optical comparators, etc.)
Lead or support root cause analysis (RCA) and corrective/preventive action (CAPA) implementation
Process and close internal quality notifications and customer quality claims
Generate, analyze, and report quality metrics (rejection rates, DPPM, audit results)
Review quality notifications and support product disposition decisions
Assist with final inspection activities as needed

Qualifications

Education

High School diploma or equivalent

Experience

2–5 years of direct aerospace fastener experience
Minimum 5 years of progressive quality inspection experience in aerospace, medical device, or industrial manufacturing
At least 2 years of experience in quality inspections, auditing, and testing
Proven experience conducting or supporting customer and supplier audits
Hands-on experience implementing corrective action and continuous improvement programs

Technical Skills

Expert-level GD&T and blueprint interpretation skills
Strong knowledge of quality documentation, specifications, and audit requirements
Proficient with ERP systems (e.g., SAP), QMS platforms, and Microsoft Excel; Power BI experience preferred
Familiarity with AS9100, ISO 9001, SAE standards, and customer-specific compliance requirements
Advanced computer literacy and strong analytical skills

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

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Aerospace Quality Specialist