About Lyra

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 10 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million in funding to support our mission of improving access to high quality mental healthcare.

About the Role

Lyra’s Mental Health Coaches are part of our innovative video and text based coaching program called Lyra Care Coaching. This program blends live video sessions with between-session digital lessons and content. We provide our state of the art technology platform and the clients so you can focus on what you do best: offering high-quality mental health coaching.

Requirements

Graduated from a comprehensive coaching program (ACTP, ACSTH, Level 1, Level 2, or Level 3) accredited by the ICF or hold an ICF-credential (ACC, PCC, MCC)
Completed a minimum of 100 client coaching hours and at least one year post graduation
Able to commit to approximately 24 hours per week and comfortable seeing a caseload of 16+ adult clients weekly
Commitment and willingness to provide culturally responsive care to your clients
Willingness to learn new approaches to coaching and integrate Lyra’s evidence-based Mental Health Coaching model into your practice
Skilled at supporting clients’ to connect with and explore difficult emotions and experiences
Ability to hold a safe, compassionate space to invite exploration of clients’ emotions
Skilled at holding space for emotions through warmth, empathy and utilizing a person focused approach
Ability to build rapport and trust
Ability to authentically connect and be present with your client in the moment
Confident using various technological platforms including video conferencing and learning new technical formats quickly
Eager to join a rapidly growing business and comfortable with processes that evolve quickly
Resides and works solely in the USA

Qualifications

As a Mental Health Coach, you'll provide short-term, evidence-based coaching sessions with adults via video
Support clients around their emotional and mental health by practicing empathy, holding a warm, safe space, exploring difficult emotions, focusing on coaching the person rather than trying to solve of fix the problem, and offering research-backed skills and practices
Share digital lessons, activities, and assessments with your clients between video-based sessions to enhance learning and monitor client improvement
Work a structured part-time schedule hosting a minimum of 16 client sessions and working approximately 24 hours per week
Engage in ongoing clinical consultation with Lyra’s expert clinical team who will help you ensure clients are in the right form of care
Participate in continuing education and ongoing peer consultation with fellow coaches
Meet regularly with your Supervisor for 1:1s, session reviews, and ongoing performance support to ensure high quality outcomes, Lyra model integration, and continued growth and development
In your first month: Enjoy comprehensive onboarding with dedicated live training sessions and self study to thoughtfully ramp up to full client caseload of 16 sessions per week while deepening your coaching practice

Coaches who do well in this role can demonstrate:

The ability to coach the person, not the problem
Skill in holding space for emotions through warmth, empathy and a person-focused approach
Open to learning and practicing acceptance
The ability to authentically connect and be present with your clients in the moment
A desire for continuous growth and development, and willingness to receive feedback
Are able to navigate program changes and technology adeptly

The anticipated starting base pay range for a Mental Health Coach role at Lyra is between $33.00 - $38.50 per hour. The base pay range is determined by a number of job-related factors, including but not limited to the role, your skills, qualifications, and location.

At Lyra, base pay is only one aspect of an employee’s total compensation package, which may additionally include discretionary restricted stock unit awards, retirement benefits, and time off with pay. The role may also be eligible for a discretionary bonus and yearly merit increases.

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."

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