As a Patient Care Specialist at Inception Telehealth and Wellness, you will serve as the initial point of contact for potential patients, evaluating their eligibility for our services. Your role involves clearly communicating lab results, managing follow-ups to ensure timely updates, and going above and beyond to meet patient needs efficiently. This position requires strong communication skills, excellent organizational abilities, and a deep passion for enhancing patient well-being in a telehealth setting.

Description

Patient Care Specialist

Inception Telehealth and Wellness

Full-time

Inception Telehealth and Wellness is seeking a dedicated and compassionate Patient Care Specialist to join our dynamic team. This role is pivotal in ensuring that our patients receive outstanding care and support throughout their health journey. As a Patient Care Specialist, you will be the frontline connection to our patients, assessing their needs and guiding them through our healthcare services.

Responsibilities:

Engage with potential patients via telecommunication methods to assess their suitability for our services, ensuring a personalized and empathetic approach.
Clearly and accurately explain lab results to patients, helping them understand their health status and any necessary next steps.
Manage and follow up on patient labs to ensure results are communicated in a timely and effective manner.
Provide exceptional service that goes above and beyond to meet all patient needs, ensuring a smooth and efficient healthcare experience.

Are You:

Excellent Communication Skills: You possess outstanding verbal and written communication abilities, enabling you to interact effectively with patients and team members.
Organizational Expert: You are adept at managing multiple tasks and keeping operations running smoothly without compromising quality or efficiency.
Healthcare Enthusiast: You are genuinely passionate about healthcare and motivated by the opportunity to make a significant impact on patient well-being.

Qualifications:

Proven experience in a patient care or similar role within a healthcare setting.
Strong ability to communicate complex medical information in an understandable manner.
Excellent organizational skills and the ability to prioritize tasks.
A compassionate and patient-focused approach.
Experience in telehealth services is a plus.

Benefits:

Competitive salary and comprehensive benefits package.
Opportunities for professional development and career advancement.
A supportive and innovative work environment focused on teamwork and patient care.

If you are driven to provide excellent patient care and want to contribute to a team that makes a difference, apply today to become a part of the Inception Telehealth and Wellness Family!

How to Apply:

Please submit your resume and a cover letter outlining your suitability for the role to our HR department via our careers page. We look forward to hearing from you!

Salary

$36,000 - $42,000 per year

Inception Health and Wellness LLC

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Patient Care Specialist