Duties:

Loss Prevention Service, Systems, and Equipment

Track progress for store installations & service follow up
Place work orders as required for store issues support
Review work order numbers and research aging items as needed
Utilize applicable software, web interfaces, and/or applications to monitor and update work order status; help maintain user access for applicable systems
Regularly update and maintain systems and files to reflect current physical security and alignment attributes
Prepare, maintain, and distribute reporting related to service status, usage, and productivity

Store Openings, Closings & Remodels

Update and support new store project tracker(s) and SharePoint content
Assist with distribution of planning docs to field support teammates to align with project timelines
Assist with new store system validation
Review and approve LPTV, alarm and key/core plans for any new and/or remodel store projects, as assigned
Track LP assets subject to removal and recovery and manage system shut down and maintenance agreement terminations for closing/relocating locations

General

Assist in the collecting and reporting of LP data & statistics on standard intervals and as needed
Support maintenance and administration of Loss Prevention software as needed
Maintain productive relationships with internal and external business partners
Participate in training new Safety and Operations Teammates on LP Operations processes
Provide feedback supporting increased efficiency and productivity related to Loss Prevention Processes
Support event related guard service scheduling and follow up, as needed
Any other duties as assigned by your supervisor

Requirements:

Candidate will need to demonstrate strong communication skills, the ability to think analytically and be able to apply a high level of organization in a task driven environment.
Candidate must be proficient in Microsoft Office products, to include formula driven reporting in Microsoft Excel. The ideal candidate would have a background in ticket resolution, IT, software/system administration, and/or familiarity with applications to include Salesforce, JIRA or Service Channel.

Compensation:

Cypress HCM

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