The Community Health Worker (CHW) offers preventive health services to prevent disease, disability, and other health conditions or their progression; to prolong life; and promote physical and mental health for the participants and community served. The CHW serves as a navigator to link healthcare and social services to the community through a culturally responsive lens to improve quality of care.

DUTIES

SUMMARY

ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Conducts outreach activities to identify community members who may benefit from health education and support services. Provides culturally appropriate health education to individuals and families in the community, including topics such as chronic disease management, healthy lifestyle choices, and preventative health measures.
Advocates for community members' needs and connect them with community resources and services that address the social determinants of health, such as housing, food, and transportation.
Supports participants to enroll or maintain enrollment in Medi-Cal or other assistance programs that are related to improving their health if such navigation services are provided pursuant to a plan of care.
Outreaches to potential members from a call list to inform them of the program and its benefits and enroll them in services. Outreach includes phone calls, in-person visits, letters, emails and text messages.
Attends assigned community events and meetings on behalf of CII to represent the organization and support program visibility and enrollment.
Serves a liaison between participant, healthcare team, and other community resources.
Establishes and maintains rapport and effective working relationships with children and families and works effectively within CII and community at large.
Initiates and maintains communication flow between community groups, and organizations.
Accompanies program participants to office visits, as needed and according to applicable guidelines.
Develops and maintains effective communications with appropriate stakeholders.
Collaborates with multi-disciplinary teams, participates in meetings with the CII Community Engagement Team, and required meetings/trainings by funder as assigned.
Maintains complete and accurate documentation ensuring compliance of service standards and policies as stipulated by contract.
Other duties and special projects as assigned.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

EDUCATION & EXPERIENCE

High school diploma or general education degree (GED) required.
Bachelor's degree in any field preferred.
Community Health Worker Certification Required and/or ability to complete CHW Certificate Program within 6 months of employment.
Lived experience in communities for this program and/or one year of community-based direct service experience.

OTHER QUALIFICATIONS

Maintain annual requirement of 6 hours of continuing education courses
Ability to work well with others, gain consensus, and work towards a common goal.
Ability to work collaboratively with healthcare providers, social service agencies, and community-based organizations.
Ability to identify and research community resources, and initiate/develop/cultivate new professional relationships with potential members and program partners
Ability to work with minimal supervision.
Strong interpersonal skills and critical thinking abilities
Must have access to reliable transportation.
Establish and maintain effective working relationships with those contacted in the performance of required duties
Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities.
Ability to handle confidential information.
Sensitivity to service population’s cultural and socioeconomic characteristics.
Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities.
Excellent verbal and written communication skills.
Punctual and dependable attendance.

CERTIFICATES, LICENSES, REGISTRATIONS

Community Health Worker Certificate

COMPUTER SKILLS

Working knowledge of computer programs in a Windows environment.

VISION REQUIREMENTS

No special vision requirements.

NOISE LEVEL

Moderate noise

REQUIRED TRAINING

New Hire Orientation
AB-1343: Sexual Harassment Prevention
Mandated Reporter

COMPENSATION:

$26.75 USD - $32.10 USD

In accordance with California law, the expected pay range for this position is included in this posting. The actual compensation will be determined based on factors permitted by law. New hires will be offered a salary at the starting point of the range to maintain internal inequity and allow opportunity for future salary growth. CII salaries are determined based on comprehensive internal and external market analysis, as well as the skills, education, and experience relevant to each position.

BENEFITS:

Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New Year
Excellent medical, dental, and vision insurance for eligible employees and qualified dependents
403b Retirement Plan with employer contribution for eligible employees
Up to $4,500 in tuition reimbursement per calendar year
Eligible for the Public Service Loan Forgiveness program
Flexible Spending Account (FSA) & Health Savings Account (HSA)
Employer paid Life and AD&D Insurance
Voluntary Supplemental Insurance
Opportunity for growth & advancement
Professional development & continued training
Team building & bonding through company sponsored events & activities

CONTINGENCIES:

Influenza immunization or declination
COVID-19, MMR and Tdap immunizations
Education verification
Reference check
Background fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social Services
Drug and alcohol screening
Tuberculosis screening

Children's Institute, Inc.

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Community Health Worker