Job Title: AI-Life Health Navigator

Job Summary:

The Health Navigator is responsible for implementing a client-centered service delivery model aimed at reducing barriers to care across the health care continuum. The Health Navigator is a key position in Linkage and Navigation program working towards identifying client’s needs and will facilitate access to medical, social and other prevention and essential supportive services for all high-risk HIV-negative and HIV-positive clients who are MSM ages 30+ and help clients move throughout the system of medical and social services. The Health Navigator will serve as the primary point of contact for clients while providing education, appointment scheduling support, follow-ups, case management and benefits support.

Responsibilities include, but are not limited to:

Provide affirming and up-to-date education on topics that include, but not limited to condoms and safer sex products, PreP, Emergency PEP, iART, HIV care and treatment, U=U, HIV/STI screening, reproductive health, mental health, substance use and supportive services.
Utilize a client-centered, harm-reduction framework service model to determine needs and develop a client-centered service delivery plan that support the client in making their own autonomous choices about their health care, well-being, and sexual health needs.
Connect and accompany clients when needed to medical, social services and other prevention and essential supportive services.
Assist clients with initial and ongoing scheduling, tracking, sending reminders for, and rescheduling (as necessary) their appointments for services either onsite, virtually, or at partner agencies for which the client is linked.
Conduct appointment support via in-person, email, SMS, Social media, or other internet-based methods and/or phone calls.
Complete follow-up activities to facilitate continued client engagement to discuss medication adherence, identifying and addressing additional service needs, preparing a client for upcoming services, conducting post-appointment support and verification.
Offer case management services to clients in need of more extensive coordination of care.
Complete intakes, assessments, service plans and referrals to essential support services.
Conduct home visits as needed to monitor services and client status.
Train in Anti-Retroviral Treatment and Access to Services (ARTAS) and Health Navigation Services (HNS) strengths-based case management model.
Provide benefits navigation services such as insurance and patient assistance programs for PrEP, emergency PEP, iART, HIV primary care, primary health care, mental health, substance use and other supportive services.
Educate and support clients navigate their insurance plans member services.
Engage in case finding activities and outreach to community organizations, churches, food pantry, community partners, internal and external agency programs.
Maintain a monthly caseload of 40 unique clients.
Document all elements of service encounters in charts and in required database noting service needs, progress towards viral suppression and access to other essential support services and biomedical interventions.
Attend training seminars, case conferences, staff meetings and data driven supervision.
Conduct outreach and recruitment activities at medical/non-medical and community service providers to engage clients in linkage readiness and program enrollment.
Obtain primary care service measures for all enrolled clients and work to ensure clients are retained in care to achieve viral load suppression.
Offer/Provide condoms to all engaged in Health Navigation Services.
Other related duties as assigned.

Qualifications/Criteria:

Minimum of 1 year experience (paid, peer or volunteer in HIV/HCV education or counseling).
Extensive knowledge of HIV/HCV/STI infection, transmission, prevention.
Knowledge of HIV/AIDS, sensitivity towards PLWHAs.
Experience working with high risk populations such as injection drug users.
Knowledge of High Impact Prevention strategies and evidence based behavioral interventions.
Knowledge of community resources.
Excellent verbal and written communication skills, including strong interpersonal and organizational skills.

Education:

Associate's degree required.
Bachelor's degree preferred.

BOOM!HEALTH is an Equal Opportunity Employer. Individuals who have personal experience with drug use, PLWHA, women, people of color, members of the LGBTQ community, and the formerly incarcerated are strongly encouraged to apply

Please visit our website: www.boomhealth.org for information about the company.

Compensation competitive; based on clinical ability & experience.
Excellent benefits, including Major Medical, Dental, Pension match after 1 year.
Close to all public transportation.

We are a Drug-Free Workplace.

NYC law prohibits us from requiring you to share information about your current or past salary.

Although we may discuss salary expectations with you, you should not interpret any of our questions as seeking or requiring information about your current or past salary.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

403(b)
Dental insurance
Flexible schedule
Health savings account
Life insurance
Paid jury duty
Paid time off
Parental leave
Retirement plan
Vision insurance

Work Location: In person

BOOM!Health

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