Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

This position is remote/hybrid within the state of AZ only

Purpose of the Job

The Health Promotion Coordinator is responsible for tasks related to increasing compliance with performance measures and promoting comprehensive health care for members from birth to age 21.

Qualifications

REQUIRED QUALIFICATIONS

Required Work Experience

1 year of experience in health insurance, or other health care related field

Required Education

High-School Diploma or GED in general field of study

Required Licenses

Required Certifications

PREFERRED QUALIFICATIONS

Preferred Work Experience

1 year of experience in a managed care organization or related healthcare delivery system

Preferred Education

Preferred Licenses

Preferred Certifications

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

Enter information from the tracking forms into the Medical Management System

Process Referrals

Forward specific referrals to appropriate departments

Maintain database and documentation

Enter and update data in the Immunization database

Outreach made to the parent/guardian of members whose immunizations are not up-to-date

Contact members via telephone and/or mail on child health and wellness related topics

Communicate with providers on member related issues

Follow up calls are made to members who do not show to their scheduled doctor visit to identify possible obstacles to attending scheduled visits

Outreach to members referred to services to verify that needs have been met

Perform all other duties as assigned

The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements

Competencies

REQUIRED COMPETENCIES

Required Job Skills

Knowledge of Medicaid regulations and guidelines

Knowledge of childhood immunization requirements

Familiarity with medical terminology

Computer experience in Microsoft Excel, Word, Outlook

Effective time management skills

Problem solving abilities

Ability to prioritize work tasks to adhere to deadlines and identified time frames

Typing 35-40 wpm

Required Professional Competencies

Effective interpersonal and communication skills

Work cooperatively, positively, and collaboratively in an interdisciplinary team

Work respectfully and positively with members

Required Leadership Experience and Competencies

PREFERRED COMPETENCIES

Preferred Job Skills

Knowledge of the AHCCCS EPSDT program

Preferred Professional Competencies

Preferred Leadership Experience and Competencies

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Our Commitment

AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

Thank you for your interest in Blue Cross Blue Shield of Arizona. For more information on our company, see azblue.com. If interested in this position, please apply.

Blue Cross Blue Shield of Arizona

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