Health Program Specialist I

State of Utah • Full-time • Remote (UT, US) • $16 - $29 / hour • 2m ago

Do you have a background in customer service? Are you proficient with using MS Office and Google Suite? The Utah Department of Health seeks you as a Medical Cannabis Program Specialist to assist in day to day program activities. In order to be successful in this position you need excellent communication skills and the ability to read, understand, and explain regulations and rules. A proficiency in MS Office and Google applications is a must.

Pursuant to Utah Code §§ 4-41-107 and 26B-4-207, this job includes duties that arise from or directly relate to the Utah Cannabinoid Research and Medical Cannabis Act. Duties may require conduct which is in violation of the criminal laws of the United States with respect to the manufacture, sale, or distribution of cannabis. As a condition of employment, candidates who are selected to fill this position will be required to sign an Acceptance of Duties Under the Cannabinoid Research and Medical Cannabis Act Acknowledgment Form. See Form.

Responsibilities

Principal Duties

As the Medical Cannabis Program Specialist, you will:

Answer questions from the public, applicants, licensees, patients, and medical providers about the Utah's medical cannabis program and applicable laws via email and over the phone
Receives, researches and responds to incoming questions or complaints; provides information, explains policy and procedures, and/or facilitates a resolution
Assist with payment processing
Provide training and technical support to end users
Test upgrades and functionality of software systems used to manage registration information
Handle sensitive documents and information
Enters data into a computer system and retrieves, corrects or adds information as needed

Why You Should Join Our Team

This is an opportunity to make a difference. Along with the satisfaction of helping the Utah Medical Cannabis Program, you will receive great health and retirement benefits, such as, generous paid time off so you can have a positive work life balance.

The Agency

To learn more about the Utah Department of Health,

Qualifications

Minimum Qualification:

Experience with Microsoft Office and Google applications
Experience finding, gathering, and compiling information or data
Comfortable using computer software and databases

Preferred Qualification:

Experience in providing customer support to individuals seeking assistance
Has a background with reviewing applications or other documents for completeness and/or compliance with specific standards

Supplemental Information

Effective July 1, 2021, State of Utah Employees must either reside in Utah or be in the process of relocating to within 30 days of their start date.
This position may currently be a hybrid of both in-office and remote work days. Please note, a position's eligibility for remote work is established by agency management and is subject to change at their discretion, at any time and for any reason.
Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
Only applicants selected for an interview will be contacted.
If offered this position, your employment will be contingent upon passing a background check and review. There will be no cost to you for this check. This check will include fingerprinting, which will be available at various DHHS locations for your convenience. Fingerprinting will be completed prior to your first day of employment. You may review the policy by
DHRM rules apply for promotions and transfers.