Job Overview: (this is a fully remote work position)
We are seeking an experienced healthcare professional to work at our home healthcare company over the intake process. As an Intake Coordinator, you will play a crucial role in ensuring the smooth and efficient operation of our home health agency. Your primary responsibility will be to receive referrals, communicate with hospital case managers, staff clinicians to see patients in their homes, and coordinate with the office staff for the overall care of our patients. Strong prior healthcare experience and knowledge is required. This home health agency is based in Denver but we are hiring a fully remote position in Utah. We are looking for someone who can stay in this position for at least a couple of years.
Duties:
- Review referrals from hospitals, ensuring accurate demographic and insurance information is obtained
- Schedule clinicians and coordinate with all staff to ensure timely initiation of care
- Collect and verify patient information, including medical history and insurance coverage
- Assist with medical records management, including scanning, filing, and retrieval
- Utilize electronic health record systems to input and update patient data
- Answer phone calls and respond to inquiries in a professional and courteous manner
- Collaborate with other departments to ensure seamless coordination of patient care
- Provide administrative support to medical staff as needed
Qualifications:
- Previous experience working in a medical office or healthcare setting preferred
-LPN certification a big plus or similar deep clinical experience and understanding
-Previous experience in home health a big positive
- Familiarity with front desk operations, including appointment scheduling and patient check-in processes, Microsoft Teams, Adobe Pro, fax software
- Knowledge of medical terminology and procedures
- Proficient in using electronic health record systems
- Strong organizational skills with the ability to multitask and prioritize workload effectively
- Excellent communication skills, both written and verbal
- Familiarity with phone systems and returning voicemails
- Remote work experience preferred
We offer competitive compensation based on experience.
If you are a motivated individual who thrives in a fast-paced environment and enjoys providing exceptional customer service, we encourage you to apply for the position of Intake Coordinator. Please submit your resume for consideration.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Paid training
- Professional development assistance
- Vision insurance
- Work from home
Medical Specialty:
Schedule:
- Day shift
- Monday to Friday
Experience:
- Healthcare: 2 years (Required)
- Medical terminology: 2 years (Required)
- home health intake: 2 years (Preferred)
License/Certification:
Location:
Work Location: Remote
